Volunteer Office Intern

CAPA • Columbus, OH

9d • $14

About The Position

The Columbus Association for the Performing Arts (CAPA) is more than just a performing arts organizationit's a cornerstone of creativity, culture, and community in Central Ohio. At CAPA, we are committed to inspiring and transforming lives through the power of the performing arts. With a rich history and a dynamic vision for the future, we manage iconic theaters, host world-class performances, and foster a love of the arts in audiences of all ages. The Volunteer Office Intern supports essential daily operations of the CAPA Volunteer Office by assisting in volunteer communications, data management, organizational tasks, and event support. This is a part-time, hourly non-exempt internship with a time commitment of 12 weeks.

Requirements

• Strong communication and customer-service skills.
• Reliability, punctuality, and professionalism.
• Attention to detail and ability to maintain accurate data.
• Comfort organizing tasks and navigating volunteer management workflows.
• Ability to work respectfully with diverse volunteer populations.
• Willingness to learn new systems (training provided).
• Basic knowledge of Microsoft Office and comfort with digital tools.
• Current student or recent graduate in any field; nonprofit studies, arts administration, social sciences, or communications preferred but not required.
• Interest in community engagement, volunteerism, performing arts or nonprofit operations.
• Ability to work 1020 hours weekly with some schedule flexibility.
• Successful background check.
• The majority of CAPAs public events take place at night and on weekends.
• This position requires occasional presence on-site during nights and weekends.

Nice To Haves

• nonprofit studies
• arts administration
• social sciences
• communications

Responsibilities

• Add and track volunteer attendance and hours in the volunteer management system.
• Add, edit, and maintain volunteer needs listings.
• Deliver structured responses and messaging using established communication channels (e.g., weekly Monday Needs / Still Needing emails).
• Track and organize show passes and blue ticket incentive distribution.
• Support the preparation and execution of volunteer appreciation events.
• Assist with volunteer training sessions and complete assigned tasks.
• Provide general support to the Volunteer Coordinator and Volunteer Manager as needed.
• Attend performances to assist with operational needs and provide volunteer support.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed