Volunteer Coordinator Hospice

American Addiction Centers•Milwaukee, WI

1d•Onsite

About The Position

The Volunteer Coordinator for Hospice is responsible for establishing goals and implementing strategies for the recruitment, retention, and recognition of volunteers. This role involves recruiting and screening volunteers for the hospice program, coordinating recruitment activities with community organizations, and developing and conducting volunteer orientation and in-service training programs in accordance with hospice Conditions of Participation. The coordinator will place volunteers in various aspects of the hospice program, communicate with patients and families about volunteer availability, and maintain an up-to-date volunteer database. Key responsibilities also include supervising and evaluating volunteer staff, ensuring proper documentation of volunteer-patient interactions, and providing reports to meet regulatory standards. The coordinator will participate as a member of the interdisciplinary team to assess and coordinate patient care and assist in the development of services, resources, programs, policies, and protocols. Advocate Health is a large nonprofit, integrated health system committed to clinical innovation and patient care.

Requirements

A valid drivers license issued by the Division of Motor Vehicles.
Associate's Degree in Business, or Associate's Degree in Classical Humanities, or Associate's Degree in Communications, or Associate's Degree in Health Care Administration.
Typically requires 2 years of experience in hospice, volunteer work, healthcare, or leadership role.
Knowledge in program development and management.
Knowledge in group activity and related program services.
Excellent communication (oral and written) skills, including public speaking.
Must possess and provide proof of a valid Wisconsin Driver License and a registered, functional car with adequate insurance coverage.

Responsibilities

Establishes goals and implements strategies for the recruitment, retention and recognition of volunteers.
Recruits and screens volunteers to participate in the hospice volunteer program.
Coordinates volunteer recruitment activities through contact with community organizations.
Develops, implements and conducts hospice volunteer orientation and training program for all new volunteers and conducts in-service education programs for all Hospice volunteers in accordance with the hospice Conditions of Participation.
Coordinates the placement of volunteers in various aspects of the hospice program as requested by the hospice staff.
Communicates with the hospice patient and family members about the availability, use, and benefits of utilizing a volunteer when appropriate.
Maintains up-to-date volunteer database including volunteer lists, availability, and assignments.
Supervises and evaluate all volunteer staff involved in the hospice program.
Ensures documentation of interactions between the volunteer and the patients to coordinate care, maintain time and service records.
Provides reports and supporting documentation of volunteer activities needed to meet the 5% minimum standard outlined in the Conditions of Participation.
Participates as a member of the interdisciplinary team to effectively assess and coordinate patient plan of care.
Assists in the development of services, resources and programs along with appropriate policies and protocol.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development
Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program