Volunteer And Community Relations Coordinator

HFSC•New Britain, CT

42d•Onsite

About The Position

We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work, providing exceptional care to each patient each and every day! (6316) VOLUNTEER AND COMMUNITY RELATIONS COORDINATOR QUALIFICATIONS Required: Bachelor’s Degree preferred or four years related experience. Required: Proficient in Microsoft Office Suite. Required: Ability to apply knowledge of the special needs of HSC and its patients. Preferred: Healthcare or volunteer administration experience. Preferred: Working knowledge of relational database systems including volunteer management programs. JOB SUMMARY The Volunteer and Community Relations Coordinator is a member of an interdisciplinary team and is responsible for representing Hospital for Special Care with diverse community constituencies, identifying volunteer needs, recruiting prospective volunteers and coordinating the activities of volunteers to enhance the organization’s programs and services. PHYSICAL DEMANDS Frequently works at a computer for extended periods of time. Frequently conducts business via telephone. Frequently changes positions and moves from one area of the hospital to another. Occasionally carries or pushes cart with boxes/materials for projects weighing less than 20lbs. Occasionally stands for extended periods of time. COGNITIVE DEMANDS Position requires independent problem identification, abstract reasoning and adaptability. Quick decision-making on issues with significant organizational impact is required. A high degree of selective attention, discernment, perception and concentration is necessary. Position requires a high degree of writing proficiency and attention to detail, adherence to all elements of style and ability to express self clearly. Position requires a high level of communication skill including expression of abstract/complex ideas, use of negotiation, active listening and the ability to dialogue with multiple parties. WORK DEMANDS Occasionally works in crowded, noisy environment, and frequent interruptions. This position requires working within a pleasant climate-controlled environment. The position requires both the flexibility of independent work as well as team efforts. Occasionally flexibility in schedule changes may be needed to accommodate fluctuation in business needs. The position requires working with and being able to meet constant and often times multiple deadlines. ESSENTIAL FUNCTIONS Recruit, screen, train, performance manage and support HSC volunteers. Provide and track continuing education to meet the mandatory and professional development requirement. Supervise and coordinate volunteer’s activities so that service delivery is performed according to the organization's mission, policies and procedures and core values. Manages volunteer records, keeping them up to date with required information. Ensures accurate documentation of volunteer hours, in each category (patient care, indirect patient care, bereavement, administrative, and other). Represents HSC with internal and external constituents and stakeholders to support community relations, encourage referrals of potential volunteers and provide in-service education on selected topics. Assist in planning and implementing all HSC and affiliate events in coordination with the development and communications department, event committees and corporate sponsors. At HFSC, we are a family. Each person who is a part of our team of 1,300 employees and volunteers offers unique talents and perspectives. We all believe in keeping the same shared value of making our patients the center of what we do. By combining all of our unique skills and shared values we are able to make a positive difference in the lives of our patients. We are dedicated to creating an environment of care and engagement that makes us one of the most desirable places to work. We are an Equal Opportunity Employer and offer a competitive benefits package. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!

Requirements

Bachelor’s Degree preferred or four years related experience.
Proficient in Microsoft Office Suite.
Ability to apply knowledge of the special needs of HSC and its patients.

Nice To Haves

Healthcare or volunteer administration experience.
Working knowledge of relational database systems including volunteer management programs.

Responsibilities

Recruit, screen, train, performance manage and support HSC volunteers.
Provide and track continuing education to meet the mandatory and professional development requirement.
Supervise and coordinate volunteer’s activities so that service delivery is performed according to the organization's mission, policies and procedures and core values.
Manages volunteer records, keeping them up to date with required information.
Ensures accurate documentation of volunteer hours, in each category (patient care, indirect patient care, bereavement, administrative, and other).
Represents HSC with internal and external constituents and stakeholders to support community relations, encourage referrals of potential volunteers and provide in-service education on selected topics.
Assist in planning and implementing all HSC and affiliate events in coordination with the development and communications department, event committees and corporate sponsors.