Community Engagement & Volunteer Coordinator

Catholic Charities Family and Community Services•Rochester, NY

17d•$23 - $26

About The Position

As a regional agency of Catholic Charities of the Diocese of Rochester, Catholic Charities Family and Community Services (CCFCS), walks with people when they are at their most vulnerable as they journey toward independence to reach their full human potential, advocates for those in need throughout all stages of life; and works in partnership with faith communities of all denominations and those who are committed to addressing local needs. If you're looking for an opportunity to express and explore your passion for helping others, then join a team that truly makes a difference DAILY, in people's lives. We are looking for empathetic, thoughtful candidates who have enthusiasm for helping people. Come use your human services experience to support the great mission of Catholic Charities and have an impact that lasts. We have supportive leadership who invest in our people and provide opportunities for employees to thrive, grow and learn. Don't miss out on being a part of something special! General Description Reporting to the Chief Diversity and Culture Officer, this position coordinates CCFCS’s participation in community events and efforts that promote the agency’s services and mission. Works with staff and volunteers to represent CCFCS at external and internal events that are congruent with the CCFCS mission, promote partnerships and positive relationships with various stakeholders, increase awareness of our services and provide culturally appropriate information to new and potential clients and community partners.

Requirements

Bachelor’s Degree preferred
At least 3 years’ experience in a community or volunteer engagement capacity or related field
Proficiency in Microsoft Suite.
A combination of education and relevant experience may be considered.

Nice To Haves

Experience working in a Human Services Field and/or multicultural environments is highly preferred

Responsibilities

Develop and implement strategies to engage community members and organizations.
Coordinate opportunities for staff to table, speak and be present at community events including but not limited to health fairs, church and school events, community fairs, human services information sessions, various awareness events for issues that impact clients of CCFCS (e.g. World AIDS Day, Inclusion Fair, SUD awareness events, etc.)
Field requests from staff and outside organizations and make recommendations to leadership for strategic participation in various outreach opportunities.
Prepare culturally and linguistically appropriate materials for various engagements.
Assist and maintain relationships with community stakeholders, including local nonprofits, government agencies, and educational institutions.
Collect and analyze feedback from participation in community events to identify emerging community needs and recommend areas for improvement in communication of our services.
Assess the value of agency participation in various engagements.
Assist in planning, coordinating, and executing community-focused events, agency wide events, workshops, and forums. Examples of agency-wide events include a summer gathering, employee recognition, holiday party, Day of Caring, and monthly employee engagement activities.
Assist in managing logistics for events, including venue arrangements, marketing in cooperation with communications team, and scheduling.
Collaborate with vendors, partners, and community members to ensure successful events that foster engagement and connection.
Gather feedback and evaluate event success to inform future planning.
Assist in the development and implementation of community engagement programs aligned with the organization’s mission and goals.
Track and report on program participation, outcomes, and community impact.
Collect data from community engagement activities to inform program improvement and ensure alignment with community needs.
Collaborate with internal teams to align community engagement strategies with organizational goals and initiatives.
Engage staff in participating in internal and external events.
Track and analyze metrics on community engagement activities, such as attendance, participation, and feedback.
Prepare reports on community engagement efforts and present findings for leadership.
Provide recommendations for improving community engagement strategies based on data and feedback.
Maintain records of community partnerships, events, and outreach activities.
Assist in working within budgets related to community engagement programs and events.
Assist with administrative tasks, including scheduling meetings, preparing documents, and responding to community inquiries.
Maintains up-to-date professional knowledge through reading, workshops/trainings and conferences, as appropriate
Awareness of and active support of the Agency's Mission, Vision, Values, Services and Strategic Plan.
Other responsibilities as requested by the supervisor.