Voluntary Benefits Senior Relationship Manager

Marsh McLennan • Tampa, FL

1d • Hybrid

About The Position

We are seeking a talented individual to join our Voluntary Benefits team at Mercer. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Voluntary Benefits Consultant Mercer’s Voluntary Benefits Practice is looking for a consultant with strong leadership skills who works independently and has excellent client communication & management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients this may be the role for you . We will count on you to: Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings Conduct robust client analyses to create customized product and solution recommendations Address escalated issues in a timely and effecting manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables Actively engage and nourish relationships and professional networks within client organizations Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company

Requirements

• Bachelor’s Degree required
• Voluntary Benefits subject matter experience required
• Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
• 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
• Strong financial and business acumen
• Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
• Current Life/Health License or ability to obtain within 6 months of hire
• Strong collaboration and team focused skills (relationship building and fostering with Mercer Health & Benefits and Voluntary Benefits colleagues)

Nice To Haves

• Demonstrated success working with C-Suite Executives
• Demonstrated success in expanding and retaining client relationships
• Ability to support Large Market Clients

Responsibilities

• Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
• Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
• Conduct robust client analyses to create customized product and solution recommendations
• Address escalated issues in a timely and effecting manner and works to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
• Actively engage and nourish relationships and professional networks within client organizations
• Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company

Benefits

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees