VoIP Engineer

Peraton•Washington, DC

About The Position

Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA’s Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation’s skies safe and connected. We’re looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world’s most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won’t just support the mission — you’ll define it. Join a team dedicated to protecting the safety and integrity of U.S. air travel. Peraton is seeking a VoIP Engineer to join our team of qualified, diverse individuals. The ideal candidate will lead the design and oversight of modern IP-based telephone communication systems, ensuring a seamless migration from legacy voice solutions to scalable, resilient, and secure VoIP environments. Whether you’re supporting safety validation efforts or leading teams on major FAA programs, your work will directly impact the millions of passengers and aviation professionals who rely on safe, efficient airspace operations every day. This is an opportunity to shape the future of enterprise communications while working with cutting-edge technology and a highly collaborative team. The NAS is one of the world’s most sophisticated and high-stakes infrastructures. In today’s fast-paced, connected world, reliable and secure voice communication is the backbone of every mission-critical operation. By modernizing and securing our communication infrastructure, you will directly impact operational efficiency, business continuity, and the organization’s ability to deliver on its mission.

Requirements

U.S. Citizenship Required.
Must have the ability to obtain / maintain a Public Trust clearance.
Bachelor’s degree and 10 years of experience or Masters degree and 8 years or Associate’s degree and 12 years experience or HS diploma/equivalent and 14 years experience.
Proven experience designing, implementing, and supporting VoIP or unified communications systems.
Proven expertise with SIP, RTP, QoS, and VoIP protocols, including hands-on experience with major platforms (e.g., Cisco Unified Communications Manager, Avaya Aura, Microsoft Teams Phone).
Strong understanding of networking concepts (LAN/WAN, VLANs, firewalls, SBCs, and QoS).
Experience with VoIP security practices, including encryption, SRTP, and SIP TLS.
Excellent problem-solving skills and ability to manage complex, enterprise-level projects.

Nice To Haves

Exposure to FAA programs or NAS systems.
Professional certifications such as CCNP Collaboration, ACSS, or MS-700.
Familiarity with cloud-based telephony solutions (e.g., Zoom Phone, RingCentral, or similar).
Experience in large-scale migrations and disaster recovery planning.

Responsibilities

Lead the design, implementation, and optimization of enterprise-level VoIP solutions.
Oversee the migration from legacy PBX systems to modern, IP-based communications platforms.
Evaluate, configure, and maintain VoIP infrastructure including gateways, SBCs, SIP trunks, and unified communications platforms.
Establish security standards and best practices for voice communication systems, ensuring compliance with corporate and regulatory requirements.
Perform capacity planning, performance monitoring, and troubleshooting to maintain high availability and quality of service.
Collaborate with network, cybersecurity, and infrastructure teams to integrate VoIP with enterprise systems and ensure end-to-end reliability.
Provide technical leadership and mentorship to junior engineers and support teams.
Prepare documentation, training materials, and support plans for operational continuity.

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