VoIP Engineer

General Dynamics Information Technology-posted 1 day ago
$119,000 - $161,000/Yr
Full-time • Mid Level
Hybrid
5,001-10,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

HOW THE VoIP ENGINEER WILL MAKE AN IMPACT: We are seeking an experienced VoIP Engineer to design, implement, secure, and support enterprise voice and collaboration systems in geographically dispersed environments. The ideal candidate has deep expertise in large-scale Cisco Unified Communications and delivers secure, reliable voice and video services supporting mission-critical federal and defense operations. Key Responsibilities Engineer and administer Cisco UC platforms including CUCM, Unity Connection, Expressways, Jabber, and related systems across NIPR/SIPR and VoSIP networks. Monitor, maintain, and optimize UC systems for performance and availability using RTMT and SolarWinds. Perform system upgrades, migrations, and patching for UC infrastructure, including Cisco UCS, VG450 gateways, and VMware environments. Implement DISA STIGs, remediate ACAS findings, and maintain DoD cybersecurity compliance. Provision and deploy telephony devices, including BAT files, templates, and automation workflows. Develop and maintain technical documentation such as system designs, installation guides, and operational procedures. Collaborate with network, cybersecurity, and infrastructure teams to resolve complex UC issues. Conduct site surveys, produce as-built documentation, and recommend design improvements for scalability and security. Provide Tier II/III support, user training, and end-user documentation. Support planning and deployment of new UC services and contribute to technology roadmaps.

  • Engineer and administer Cisco UC platforms including CUCM, Unity Connection, Expressways, Jabber, and related systems across NIPR/SIPR and VoSIP networks.
  • Monitor, maintain, and optimize UC systems for performance and availability using RTMT and SolarWinds.
  • Perform system upgrades, migrations, and patching for UC infrastructure, including Cisco UCS, VG450 gateways, and VMware environments.
  • Implement DISA STIGs, remediate ACAS findings, and maintain DoD cybersecurity compliance.
  • Provision and deploy telephony devices, including BAT files, templates, and automation workflows.
  • Develop and maintain technical documentation such as system designs, installation guides, and operational procedures.
  • Collaborate with network, cybersecurity, and infrastructure teams to resolve complex UC issues.
  • Conduct site surveys, produce as-built documentation, and recommend design improvements for scalability and security.
  • Provide Tier II/III support, user training, and end-user documentation.
  • Support planning and deployment of new UC services and contribute to technology roadmaps.
  • 7+ years of experience engineering and administering Cisco Unified Communications in enterprise or DoD environments.
  • CCNA certification.
  • Hands-on experience with CUCM, Unity Connection, Expressways, SIP, QoS, and VG gateways.
  • Experience upgrading and migrating Cisco UC systems, including UCS and VMware ESXi.
  • Strong knowledge of DISA STIGs, IA controls, and DoD security standards.
  • Proven ability to troubleshoot complex UC issues in distributed networks.
  • Experience with RTMT and SolarWinds.
  • Strong technical documentation skills.
  • Superb and effective technical, communication, collaboration, and customer engagement skills; strong ability to multi-task, problem solve, and take initiative; attention to detail and ability to work in a fast-paced environment
  • Must Possess the appropriate baseline certification(s) to achieve a minimum of DoD 8570.01-M Information Assurance Technical (IAT) Level II (i.e., CompTIA Security+ CE) prior to start.
  • Will need to obtain an additional computing environment certification (i.e., one of the CSSP sections certifications (i.e., CISCO certs, CEH, CCNA-Security, CND, etc.) within six-months of hire based on position designation.
  • When 8140 requirements are implemented on program/contract, employees will need to conform to 8140 certification standards.
  • Active SECRET DoD Security Clearance required upon start.
  • Preferred bachelor’s degree in information technology, Engineering or relevant field with a minimum of 7+ years of relevant experience
  • Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
  • We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
VoIP Engineer Resume Examples
•
Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service