Network /VoIP Engineer

Bandera Electric Cooperative•Boerne, TX

1d•Onsite

About The Position

Come join us at Bandera Electric Cooperative (BEC) and BEC Fiber, where we are lighting the grid to empower our members! Help us Reimagine Rural America! Bandera Electric Cooperative proudly distributes electricity to members across seven counties in Central Texas. The BEC Fiber division, began offering 100% fiber broadband in 2017 and currently provides fiber internet service to members and subscribers in eight counties in the Texas Hill Country. We offer Highly Competitive Wages and a Generous Benefit Package!! (no waiting period – benefits start on first day). Paid time off and ten paid holidays. Our IT Department is looking for a Network/VoIP Engineer who is responsible for overseeing the network and telephony infrastructure and that uninterrupted services are provided to members & BEC. This position is responsible for compliance requirements as well as developing and implementing programs and tools to drive reliable results. Ensures tasks are performed in accordance with BEC policies and procedures while exercising independent judgment and initiative. Manages projects, stays informed of best practices, and works with the rest of the IT team while promoting BEC's culture, core values, and mission.

Requirements

Strong knowledge of IT principles and practices
Strong knowledge of networking and routing protocols
Experience with Cisco platform, to include routers, switches, and wireless systems
Proficient in the use of IT software and tools, including Security, Virtualization, and Network Management systems
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Organizational and time-management skills
Decision-making and judgment skills
Ability to maintain confidential information
Bachelor’s degree in computer science or equivalent experience
5+ years of IT experience with at least 2 years of hands-on network troubleshooting
Experience configuring network equipment from an “out of box” state to fully deployed
Experience deploying and managing wireless networks
Experience in performing network maintenance and supporting tasks
Experience working with cloud-based VoIP systems
Valid Texas Driver’s License and related insurance
Must pass background and drug screening

Responsibilities

Deploy, configure, troubleshoot, and perform regular network maintenance on equipment such as Cisco, routers, switches, firewalls, etc.
Maintain current and accurate network diagrams for IT and OT networks
Maintain and troubleshoot wireless network system
Conduct maintenance and configuration of telephony system, to include call trees, voicemail, and call management systems
Oversee network-related tasks such as gate and camera communication, SCADA (Supervisory Control and Data Acquisition) communication, etc.
Collaborate with and mentor fellow team members on the implementation of new network initiatives and providing training as required
Actively pursue job related certifications (i.e. CCNA, Network+)
Maintains broad knowledge of current technology, equipment, and/or systems best practices including tactical and strategic technical research (R&D) of emerging infrastructure
Assist with help desk and cybersecurity functions as needed
Work with IT management regarding purchasing and budget allocation