VMI Technician

Stauffer Manufacturing•Michigan City, IN

8h•Onsite

About The Position

Summary/Objective Responsible for delivering, stocking, and inventory of Customer’s Vending and/or Vendor Managed Inventory. The duties include generating product orders, taking notes on issues and existing products, and managing vending machine and/or vendor managed inventory. All notes taken are channeled to the appropriate Stauffer Team Member. At the discretion of the Warehouse Manager, this position will also perform picking, packing, shipping, and receiving duties in the Stauffer warehouse. Essential Functions Responsible for providing onsite VMI service support to the customer as defined by the Stauffer Account Manager and Customer. Support includes troubleshooting of vending machines. Know the appropriate Stauffer Team Member to channel customer issues and concerns to. Responsible for entering purchase requisitions for existing products compiled from the customer’s vending machine(s) and/or vendor managed inventory order points. Ensure that customers’ orders are fulfilled in an accurate and timely manner and research any orders that are delayed for the customer. Prepare orders, deliver, and stock product at the customer’s site. Ensuring that customer inquiries, concerns, and requests are efficiently routed to the appropriate Customer Service Representative (CSR) or Sales Representative for swift and effective resolution. Maintain the organization and cleanliness of vendor managed inventory areas, including inventory placement, inventory identification, labeling, reconcile discrepancies, ensure the inventory is accurate and fulfills the assigned order points. Ensure established min and max inventory levels are accurate and that any product below the required min level is replenished. Ensure all company policies and procedures are adhered to. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies Strong Customer Focus; is dedicated to meeting the expectations and requirements of the customer, and the ability to effectively build relationships. High sense of urgency and drives for results. Ability to prioritize to meet deadlines and the ability to work in a fast paced environment and meet objectives within a prescribed time period. Motivated self-started who can work independently and is proactive. Work Environment This job operates in a warehouse and manufacturing environment. This role routinely uses standard warehouse equipment such as forklifts, rolling ladders, and other material handling tools. It is also required to wear personal protection equipment when entering any area (including customer facilities) that requires specific PPE. Use of office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to bend, stoop, lift up to 65 lbs., climb ladders, and work on material handling equipment such as forklifts and other moving apparatus. Ability to walk long distances and climb multiple flights of stairs Work in an uncontrolled temperature environment and in a controlled temperature environment. The position requires that an individual is able to obtain a medical certification according to DOT regulations and must maintain the certification in order to perform the essential duties of this position. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Overtime may be required. Travel Local daily travel is a requirement of this position. Required Education and Experience Minimum High School degree or GED equivalent. Must have a valid driver’s license and able to operate large vehicles (Standard Vans o 24’ box trucks) Must be 21 years of age or older Preferred Education and Experience Prefer 2 or more years’ experience in a large distribution and inventory environment. Knowledge or experience working with a warehouse management system. Additional Eligibility Qualifications None required for this position. Work Authorization/Security Clearance (if applicable) Position requires the individual to be able to work in the United States. This position would not be eligible for visa sponsorship. AAP/EEO Statement Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Minimum High School degree or GED equivalent.
Must have a valid driver’s license and able to operate large vehicles (Standard Vans o 24’ box trucks)
Must be 21 years of age or older
Strong Customer Focus; is dedicated to meeting the expectations and requirements of the customer, and the ability to effectively build relationships.
High sense of urgency and drives for results.
Ability to prioritize to meet deadlines and the ability to work in a fast paced environment and meet objectives within a prescribed time period.
Motivated self-started who can work independently and is proactive.
Ability to bend, stoop, lift up to 65 lbs., climb ladders, and work on material handling equipment such as forklifts and other moving apparatus.
Ability to walk long distances and climb multiple flights of stairs
Work in an uncontrolled temperature environment and in a controlled temperature environment.
The position requires that an individual is able to obtain a medical certification according to DOT regulations and must maintain the certification in order to perform the essential duties of this position.

Nice To Haves

Prefer 2 or more years’ experience in a large distribution and inventory environment.
Knowledge or experience working with a warehouse management system.

Responsibilities

Responsible for providing onsite VMI service support to the customer as defined by the Stauffer Account Manager and Customer. Support includes troubleshooting of vending machines. Know the appropriate Stauffer Team Member to channel customer issues and concerns to.
Responsible for entering purchase requisitions for existing products compiled from the customer’s vending machine(s) and/or vendor managed inventory order points.
Ensure that customers’ orders are fulfilled in an accurate and timely manner and research any orders that are delayed for the customer.
Prepare orders, deliver, and stock product at the customer’s site.
Ensuring that customer inquiries, concerns, and requests are efficiently routed to the appropriate Customer Service Representative (CSR) or Sales Representative for swift and effective resolution.
Maintain the organization and cleanliness of vendor managed inventory areas, including inventory placement, inventory identification, labeling, reconcile discrepancies, ensure the inventory is accurate and fulfills the assigned order points.
Ensure established min and max inventory levels are accurate and that any product below the required min level is replenished.
Ensure all company policies and procedures are adhered to.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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