VMI Specialist

Rexel Group•Asheville, NC

4d•Onsite

About The Position

The Supply Chain Solutions & Services Specialist is responsible for maintaining customer managed inventory programs and other supply chain customer solutions on-site. Will be expected to utilize Rexel Digital technology and other company provided tools and systems as needed. Responsible for daily and weekly customer interactions, as well as promoting and demonstrating Rexel Solutions and Services. Continuous improvement by observing and reporting customer satisfaction (experience) levels and actively communicating suggestions for business process customer improvements.

Requirements

High School or GED - Required
Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs based on our core value that the customer must be at the center of everything we do
Exhibit a customer centric attitude both externally at the customer and internally within the company
Ability to manage some emergency call-outs and part deliveries as needed
Meet all customer and Rexel safety requirements
Qualified applicants must motivated with excellent communication, organization, and problem-solving skills
Ability to prioritize and manage multiple tasks and deadlines
Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence

Responsibilities

Increase business by expanding Rexel's scope of supply to existing customers and help them to achieve better storeroom management by improving their Total Cost of Ownership (TCO)
Present or develop additional Rexel Delivered Services and solutions to applicable customers.
Work with branch or account managers to develop new solutions to achieve customer objectives
Support sales teams with prospecting for new VMI accounts within a specified geographical territory
Pursue or prospect repair / remanufacturing services within existing customers.
Prospect for new Rexel delivered services opportunities
Establish and maintain customer relationships.
Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences
Process product quotations and provide continuous follow up throughout the completion of the customer's purchasing cycle
Coordinate and direct employee teams to assist in large customer projects and high-tech automation issues
Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets
Achieve and maintain technical capabilities at required levels, attends customer seminars, schools, and special promotions, and participates in sales meetings, vendor seminars and training schools to enhance and maintain personal and product knowledge
Manage and audit the Parts Management Agreements to supplier and customers' expectations.
Collect core returns and manage product replacement throughout the completion of the customer's purchasing cycle
Other duties as assigned

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities - We like to promote from within