VMI Specialist

TESTEQUITY HISCO GROUP•Schaumburg, IL

4d•$23 - $26•Onsite

About The Position

TestEquity provides a comprehensive Vendor Managed Inventory program that allows our customers to quickly and effectively provide the necessary tools and equipment needed to perform their functions. In this role, the VMI Specialist will be responsible for coordinating inventory for multiple customers through customer contact, inventory analysis, and partnering with the Outside Sales teams and internal departments. The successful candidate will be able to work well in a fast-paced environment and be able to manage multiple responsibilities. No travel is required.

Requirements

Undergraduate degree or equivalent work experience (4 years minimum)
Minimum of 4 years of experience in related field (preferred)
Proficient in MS Office w/strong Excel skills; including V Lookup and Pivot Tables (required)
Strong Customer Service skills
Ability to clearly speak and write the English language
Ability to analyze data, apply critical thinking skills, and possess deductive reasoning skills
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

Responsibilities

Responsible for management of VMI inventory using reports, email, internal systems, and dashboards to ensure customer needs are met
Order management, including expediting, transferring, ordering, processing returns, cross referencing and sourcing products, shipment tracking, and pricing
Build rapport with both internal and external customers
Act as liaison between Outside Sales, Product Management, Warehouse, Accounting and Vendor Partners
Maintain knowledge of product offerings by utilizing product materials and vendor training
Provide exceptional customer service to both internal and external customers
Manage time sensitive situations and urgent requests in a manner that drives the customer trust and confidence
Proactively anticipate and execute customer needs
Assist Outside Sales team in growing accounts and increasing sales
Analyze historical usage data, and provide clear and concise reports (Excel)
Indirectly and directly responsible for product quality
Other duties as assigned