Visual Supervisor (Full-Time)

Uniqlo•Burlington, MA

10d•$21 - $24

About The Position

Key Responsibilities: Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience. Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed. Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives. Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports. Partner with store management on key visual merchandising decisions that have an impact on store workload and sales. Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales. Ensure lighting, fixturing and signage is accurate to highlight product, mannequins and visual displays. Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.). Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases. Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store. Exemplify and enforce company policy and procedure Assist with special projects as assigned by management. Team Management: Motivate the store teams to meet and exceed sales goals. Delegate and monitor task management to ensure follow through and results. Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team. Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times. Ensure a high level of morale and motivation within the visual team. Ensure effective communication among the visual team members. Ensure the visual team and all store employees follow health and safety guidelines in the store. Train and develop visual team, including cross training into other departments and areas of the store.

Requirements

Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer
Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives
Attention to detail
Strong time management and organizational skills
Excellent verbal and written communication skills
Ability to understand, interpret, and delegate based on Headquarters’ (HQ) visual merchandising direction
Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline
Proven ability to lead teams and create strong partnerships
Ability to train and develop a team
Leads by example and maintains a hands-on approach
Has a positive and professional attitude, is flexible and adaptable
Ability to prioritize tasks and react to changing priorities
Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend.
Ability to effectively communicate with customers and store personnel.
Lift and carry up to 50 lbs
Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds, up to 50 lbs.
Ability to effectively maneuver around sales floor and stockroom by repetitive bending, twisting, stooping, squatting, and climbing.
High School Diploma or G.E.D.
1-3 years retail visual merchandising experience
1-year management/supervisory experience

Responsibilities

Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store
Plan and execute new item deliveries
Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives
Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports
Partner with store management on key visual merchandising decisions that have an impact on store workload and sales
Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales
Ensure lighting, fixturing and signage is accurate to highlight product, mannequins and visual displays
Support store management to ensure all key objectives are met
Ensure their team proactively manage customer needs and exceed expectations
Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store
Exemplify and enforce company policy and procedure
Assist with special projects as assigned by management
Motivate the store teams to meet and exceed sales goals
Delegate and monitor task management to ensure follow through and results
Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team
Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times
Ensure a high level of morale and motivation within the visual team
Ensure effective communication among the visual team members
Ensure the visual team and all store employees follow health and safety guidelines in the store
Train and develop visual team, including cross training into other departments and areas of the store

Benefits

Medical, dental, and vision coverage
401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute
Paid parental leave
Fertility benefits, including IVF
Life insurance
Short-term and long-term disability insurance
HSA/FSA options
Employee Assistance Program
Vacation & Personal Time Off
Sick & Wellness Time Off
30% Employee Merchandise Discount
Commuter benefits