Virtual Site Manager

Self-Storage Consulting GroupGilbert, AZ
8d$22Onsite

About The Position

The Virtual Site Manager is an in-office role based at the corporate office in Gilbert, AZ and is responsible for supporting multiple storage facilities remotely from that location. This is not a remote or work-from-home position. This position will take/make phone calls, maintain tenant records, and support the sales of storage units to prospective customers.

Requirements

  • Excellent written and oral communication skills, especially over the phone
  • Proficiency in Microsoft Office
  • Ability to learn required software (Sitelink)
  • Ability to sit for extended periods of time at a desk
  • 1+ years in customer service
  • 1+ years in sales

Nice To Haves

  • Knowledge/experience in property management or big box retailer preferred

Responsibilities

  • Answer and manage incoming/ outgoing phone calls for assigned facilities, including delinquency and courtesy calls
  • Take card payments over the phone
  • Answer questions from tenants and prospective customers
  • Make notes on tenant accounts
  • Schedule move-ins and facility tours
  • Order supplies
  • Make bids for new vendors with a work order request from the Area Manager
  • Understand and be able to explain a legal lease agreement for storage units
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