Virtual Care Center Medical Assistant (1pm-10pm shift)

Urban Health PlanBronx, NY
3d$23 - $23Remote

About The Position

Position Summary: The Virtual Care Center (VCC) provides rapid access to telehealth appointments for patients with acute medical conditions requiring same-day care. The VCC Medical Assistant is a remote role responsible for managing messages, handling telephone encounters, and assisting the nurse as needed to ensure efficient patient care and communication. Although this is a remote role- incumbents are required to come in monthly to work activities in the Bronx, NY and requires as-needed onsite requirements in New York City. Accordingly, applicants must be in a commutable vicinity to the NYC job market.

Requirements

  • High School Diploma required.
  • Previous experience working in a community-based health center or similar setting.
  • Medical Assistant Certificate or completion of an accredited Medical Assistant program required.
  • Bilingual Spanish/English required.
  • 2 years of established Medical Assistant experience.
  • Flexible work schedule
  • Proficiency with computers and software.
  • Strong communication skills.
  • Ability to multi-task.

Responsibilities

  • Assists the call center nurse in ensuring that patients have information required for the scheduled visits such
  • Provide support during night clinic hours, assisting providers with patient care and administrative tasks.
  • Assist with post discharge appointments, referrals, DME orders.
  • Assist with the collection of discharge records, medical histories, and treatment plans.
  • Perform other job-related duties as required

Benefits

  • Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
  • Dental, Vision, and prescription Coverage
  • 401(k) Retirement Savings (including 3% annual employer contribution)
  • Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
  • Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
  • Entertainment Discount Programs
  • Employee Assistant Programs
  • Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
  • Fitness Discounts and Perks through our medical plan
  • $50,000 term life Insurance

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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