Village Coordinator

The IRONMAN Group•Tampa, FL

just now•Onsite

About The Position

At The IRONMAN Group, the purpose is to inspire people to unlock their greatest potential through sport, pushing beyond limits to become the fullest expression of human achievement. The BE ICONIC vision aims to build loved brands, produce inspiring events, and foster deeply engaged communities that change lives. By 2028, the goal is to empower over a million athletes to cross a finish line each year and inspire a billion people worldwide. Joining the team means being part of a high-performance, caring culture where innovation thrives, communities are uplifted, and achievements are celebrated, shaping experiences that last a lifetime. The IRONMAN Group is the world's largest operator of mass participation sports, delivering over 200+ events a year across 55+ countries. This is a Coordinator-level role responsible for overseeing the Village Expo across the IRONMAN and Rock ‘n’ Roll Running Series for North America. The team collaborates with several internal departments to coordinate the overall event, the Village Expo layout, and the experience, ensuring each asset is placed in the most advantageous location.

Requirements

Able to work a flexible schedule to include weekends and holidays.
Must be able to travel (domestic & international) on an as-needed basis. Expectations should be (10-15) weeklong trips per year.
Able to lift 25lbs – 50lbs.
Able to walk/stand on feet for long periods of time.
Excellent organizational, leadership, and interpersonal communication.
Clear and conceptual thinking ability.
Excellent judgment and discretion.
Ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
Friendly, courteous, service-oriented, professional, outgoing, and customer service-oriented.
Remain calm and professional in stressful situations.
Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
Must be able to work independently and productively with minimum supervision.
Recognize problems, identify possible causes, and resolve routine problems.
Ability to establish and maintain a professional atmosphere for employees, clients, and customers.
Establish and maintain a consistent and positive corporate image.
Bachelor's degree (B.A.) from a four-year college or university; or five to seven years related experience and/or training; or equivalent combination of education and experience in Event Operations, Marketing, or Business/Management related.
Willingness and ability to travel to selected events and be able to work a flexible schedule, including weekends and holidays as required.

Responsibilities

Oversee the planning and execution of the village within the designated event “series.”
Collaborate closely with the Race Director, venue, service providers, internal departments, & official partners, and vendors.
Ensure all deliverables are confirmed and provided for on-site needs within the village expo to create the ideal look and feel of the event (power, tables, chairs, etc).
Work closely with the Athlete Services, Marketing, and Merchandise Teams to coordinate the overall layout and placement of each entity, ensuring each is placed in the most advantageous locations.
Coordinate with the Race Director and appropriate operations team members to ensure external vendors have the correct information for tent sizes and layout, electricity needs, partner needs, logistics needs, and security timelines.
Ensure the team is communicating appropriate guidelines and instructions to each expo partner and vendor leading into the event.
Field any expo inquiries appropriately and on time.
Work closely with the activation team to ensure the proper layout of internal booths, including merchandise, registration, marketing, and athlete briefing locations and expo flow.
Research additional events within the industry to learn best practices for the further development and enhancement of the current event experience.
Create a big focus on the Athlete Experience for all athletes and spectators attending the event.
Collaborate closely with the ‘experiential team’ to bring to life various activations.
Coordinate and execute the plan for appropriate village expo enhancements, including: food, water, tables, chairs, and shade for athletes and spectators.
Oversee and manage the inventory across event trailers.
Collaborate with the Activations, Partner Services, and Operations team on the appropriate plans, approvals, and production for on-site elements.
Develop and execute a robust expo stage programming schedule at all events.
Function as the on-site point of contact for all expo vendors throughout the duration of the event.
Ensure partner and vendor products are delivered to the appropriate location on the front end of the event and are properly prepared for pick up after the event.
Distribute wayfinding signage throughout the venue onsite at the event.
Close management of department budgets, including expenses across all events and overseeing the company-wide capital expenditure budget.