Victim Family Support Advocate - Variable

City of Arvada•Philadelphia, PA

1d•$25 - $30

About The Position

Apply to join our team today! The City of Arvada promotes Equal Pay for Equal Work. Starting salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity. The range listed reflects the entire range and typical placement is entry to mid range. Pay Range - $25/hr - $30/hr Position Purpose Provide crisis intervention, support and referrals to children, parents/caregivers, and families who visit Ralston House for forensic interview and forensic medical exams.

Requirements

Experience in exercising discretion and maintaining a high level of confidentiality, tact, integrity and ethics in dealing with children, families and sensitive matters.
Basic computer skills.
Ability to work with people in crisis.
Ability to supervise and manage volunteer staff.
Ability to pivot and remain effective in a fast paced, stressful environment.
Ability to effectively communicate information, both verbally and in writing, to support organizational objectives and interact with all levels of personnel within the city in a positive and cooperative manner.
Bachelor's Degree (BA, BS, BBA)
Child Development, Early Child Development or related field.
An equivalent combination of education and experience may be considered.
Three (3) or more years of experience in a Victim and/or Human Services related field.
Successfully pass a polygraph and an extensive background check.

Nice To Haves

Masters Degree and five (5) or more years experience in a human services capacity with an emphasis in trauma and crisis intervention.

Responsibilities

Schedules and coordinates forensic interviews and forensic medical exam appointments.
Provides crisis intervention, support, and referrals throughout all stages of the investigation and criminal justice process.
Provides case management and support throughout all stages of the case.
Provides victim compensation and victim rights information verbally and in print.
Attends and supports child and family during their visit to Ralston House for forensic interviews and forensic medical exams.
Provides court education and support.
Assists in procuring concrete services (housing, protective orders, domestic violence intervention, food, transportation, public assistance, and emergency awards).
Makes referrals for mental health treatment and educates families on the importance of mental health care.
Attends trainings that elevates victim service skills as directed by supervisor.
Provides case management contact with each family to ensure they receive appropriate support and necessary services.
Maintains healthy relationships between all agencies that utilize or receive referrals from Ralston House including therapists on Ralston House Therapy Referral List.
Travels to and attends team and organizational meetings, training, events and activities and appropriately and professionally represents the department.
Contributes to the development of Ralston House Victim-Family Advocate Program and the Ralston House Volunteer Program.
Recruits, trains, and supervises volunteer advocates.
Provides court accompaniment to children and families.
Designs and creates forms, flyers and brochures as needed.
Recognizes, initiates, and leads improvement activities including assisting with the accreditation process and maintaining accreditation standards.
Serves as a liaison with general public and outside agencies for Ralston House including making presentations to the public.
Attends meetings in community as assigned by supervisor or executive director.
Performs other duties as assigned.