Vice President, User Experience & Human Factors

Ipsos • Chicago, IL

18d • $165,000 - $175,000 • Hybrid

About The Position

The Vice President of UX & HF is a senior research and leadership position responsible for developing a UX & HF team and building partnership relationships with internal Ipsos groups and clients. The UX & HF VP is responsible for a specific area of focus for business development based on geography and/or a specific practice area and market demand. This role will specifically support research within the regulated environment

Requirements

• Bachelor’s degree in human factors, HCI, Psychology, Industrial Engineering, Industrial Design, Visual Design, Behavioral Sciences or equivalent experience is required (Master’s degree or higher preferred).
• 7 years of conducting UX & HF research or design is required (10+ years preferred).
• At least 5 years of leading interdisciplinary UX & HF teams by inspiring passion, dedication, and amazing work from all team members.
• In-depth knowledge of: UX & HF design principles and current user research and design methodologies. Industry and guidance best practices for conducting human factors research (e.g., FDA guidance, ANSI/AAMI HE75, IEC 62366-1:2015) Experience leading complex research programs within highly regulated environments (e.g., Med Device, Aerospace, Automotive)
• Record of using engaging presentation and written communication skills with senior clients.
• Record of developing strategic sales with corporate clients.
• Live in or close to Chicago (ideal) as you’ll be close to the research lab.
• Comfortable operating in fast-paced environment and working with international teams.

Responsibilities

• Sell UX & HF design and research work to clients by leveraging network, global Ipsos contacts, and existing client accounts.
• Develop Ipsos’ UX & HF products and value proposition to grow Ipsos UX & HF into the leading global UX & HF agency.
• Manage, mentor, and coach consultants (UX & HF research and design), providing both informal and formal feedback in a motivating and supportive manner.
• Provide account management and oversight of multiple projects throughout the project lifecycle.
• Review project team's work to ensure consistency, high quality, and the delivery of meaningful user experiences. Also, to ensure alignment with the FDA and industry guidance on conducting human factors research.
• Create a unified vision for UX & HF solutions that bases design ideas on research and bases research recommendations on design principles.

Benefits

• opportunities for Career Development
• an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits)
• a flexible workplace policy
• a strong collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees