Human Factors Intern

Tandem Diabetes Care

4d • $30 - $41 • Hybrid

About The Position

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. The Human Factors Intern contributes to usability and human factors activities that support regulated Tandem’s medical device development. Under close supervision, the role provides hands‑on exposure to human factors engineering work, including usability study execution, data handling, documentation, and research operations tied to regulatory deliverables. The intern develops foundational human factors skills while supporting active research efforts.

Requirements

• Currently enrolled as a junior or senior in a Bachelor’s degree program in Human Factors, Psychology, Engineering, or a related field.
• Basic understanding of or coursework in at least one of these topics: human factors, usability engineering, psychology, biomedical engineering, industrial engineering, or a related field.
• Strong communication skills, interview capabilities, and/or experience in customer service.
• Interest in learning human factors research methods (e.g., usability testing, task analysis, user research).
• Ability to execute clearly defined tasks with attention to detail and follow established processes.
• Experience with Microsoft Office products including Outlook, Word, Excel and PowerPoint.
• Comfortable working in a collaborative team environment.
• Clear verbal and written communication skills appropriate for technical discussions.
• Ability to travel up to 10% of time to support human factors studies.

Nice To Haves

• Prior internship, research assistantship, or academic project experience in a related environment preferred.

Responsibilities

• Contribute to defined human factors research activities by supporting usability study setup, data collection, and documentation under supervision.
• Manage usability data by organizing, cleaning, and summarizing qualitative and quantitative inputs, including observation notes, error logs, and task performance metrics.
• Develop human factors research materials using established templates, including study protocols, test materials, presentations, and reports.
• Coordinate study logistics in support of research execution, including scheduling, materials preparation, and structured note‑taking.
• Apply foundational human factors and usability engineering principles to assigned work with guidance from senior team members.
• Engage in team meetings and collaborative activities, incorporating feedback to improve accuracy, quality, and learning outcomes.
• Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.

Benefits

• Access to Tandem sponsored benefits is contingent upon conversion from temporary to regular full-time status. Conversion is determined based upon business need and job performance.

What This Job Offers

• Career Level: Intern