Vice President - Operations (Supply Chain)

Concordance Healthcare Solutions Careers•Tiffin, OH

19h•Hybrid

About The Position

At Concordance Healthcare Solutions, each team member contributes to positively impacting lives. The company is committed to financial stewardship, accountability, forward thinking, aligned relationships, and an inclusive culture, maintaining respect and integrity with employees and customers. With over 750 employees in strategically-located distribution centers, Concordance offers dynamic supply chain solutions to the healthcare continuum. This full-time Vice President of Operations (Supply Chain) role can be based in any Concordance location or fully remote. This key leadership position is responsible for planning, directing, and overseeing warehouse distribution operations across the organization. It requires close collaboration with Regional Directors to develop and implement efficient, cost-effective operational systems aligned with strategic goals. The Vice President also guides the Environmental Health and Safety (EHS) team, ensuring comprehensive safety protocols are established and followed. The role involves monitoring performance metrics, driving continuous improvement, and fostering a culture of operational excellence and safety. Strong leadership, strategic planning, and problem-solving skills are essential for success.

Requirements

Bachelor’s degree in Business Administration, Logistics, Engineering, or other industry-related field required.
At least ten (10) years of industry-related experience including three years in upper management required.
Excellent verbal and written communication skills
Strong supervisory and leadership skills.
Extensive knowledge of the principles, procedures, and best practices in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem solving skills.
Strong leadership to drive empowered, accountable culture, and lead others through change.
Proficiency with Microsoft Office Suite or related software.
Successfully pass a pre-employment (post offer) background check and drug screening.

Responsibilities

Provide strategic leadership and oversight for all distribution, logistics, and operational functions across multiple healthcare facilities and distribution centers.
Develop, implement, and communicate operational strategies aligned with organizational growth objectives, regulatory requirements, and industry best practices.
Lead end-to-end supply chain operations, including procurement, inventory management, warehousing, transportation, and fulfillment of medical supplies and equipment.
Ensure compliance with all applicable regulations and standards, including FDA, and OSHA.
Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies to enhance efficiency, reduce costs, and improve service levels.
Establish and monitor key performance indicators (KPIs) to evaluate operational performance, service levels, and customer satisfaction.
Oversee inventory control processes to ensure accuracy, minimize waste, and maintain appropriate stock levels for critical medical supplies.
Ensure timely, accurate, and compliant order fulfillment to healthcare providers, hospitals, and clinics.
Partner with executive leadership to develop and manage operational budgets, forecasts, cost containment strategies, and long-term planning initiatives.
Provide oversight and guidance on departmental budgets, cost estimates, staffing requirements, and capital investments.
Present performance reports, metrics, and operational insights to the Chief Operating Officer and executive leadership.
Lead, mentor, and develop a high-performing operations leadership team, including Regional Directors and site leadership across multiple locations.
Collaborate with Human Resources to recruit, hire, train, and evaluate management-level staff.
Provide coaching, succession planning, and leadership development to strengthen organizational capability.
Foster a culture of safety, accountability, and continuous improvement across all operational functions.
Collaborate cross-functionally with procurement, finance, sales, regulatory, and other departments to ensure alignment with organizational goals.
Manage relationships with key vendors, suppliers, and third-party logistics providers to ensure reliability, performance, and cost efficiency.
Establish and implement operational policies, procedures, standards, and security measures to ensure consistent execution and compliance.
Identify, recommend, and implement new processes, technologies, and systems to improve operational efficiency and scalability.
Lead the implementation and optimization of Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) systems, and other technologies.
Oversee risk management, safety programs, and business continuity planning to ensure preparedness for supply chain disruptions and public health emergencies.
Maintain knowledge of emerging technologies, trends, and best practices in operations and healthcare distribution.
Travel up to 75% to support multi-site operations, leadership alignment, and performance optimization.
Other duties as assigned.