Vice President of Revenue Cycle Management

CHSGa•Macon, GA

About The Position

Join us at CHSGa – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities

Requirements

Executive-level leadership and organizational management capability
Strong financial acumen and revenue optimization expertise
Advanced knowledge of healthcare reimbursement models (Medicare, Medicaid, Managed Care)
Ability to lead large-scale transformation and centralization initiatives
Data-driven decision-making and analytical skills
Strong communication and stakeholder engagement across executive and operational levels
Ability to manage complexity across multi-site healthcare environments
Change management and process improvement expertise
Bachelor’s degree in healthcare administration, Finance, Business, or related field required
10+ years of progressive leadership experience in healthcare revenue cycle operations

Nice To Haves

Master’s degree (MBA, MHA, or related) strongly preferred
Certified Public Accountant, preferred
Significant experience in post-acute care (SNF, Hospice) and physician billing preferred
Demonstrated success leading multi-site or centralized revenue cycle functions

Responsibilities

Provides executive oversight of all centralized revenue cycle and billing operations across the organization
Manages day-to-day Centralized Business Office to ensure accuracy and efficiency in processes
Ensures standardized workflows, controls, and performance expectations across all billing functions
Designs and maintains a scalable operating model that supports the integration of new service lines, entities, and reimbursement structures
Establishes governance frameworks to ensure consistency while allowing for necessary service-line variation
Drives enterprise-wide improvement in key revenue cycle metrics, including A/R, collections, denial rates, and cash flows.
Identifies opportunities to optimize reimbursement across diverse payer types and care settings
Partners with Finance to align revenue cycle performance with organizational financial goals
Oversee all components of the revenue cycle continuum, including: Financial access and payer identification, Eligibility and authorization, Billing and claims management, Collections and cash posting, Denial management and appeals, Revenue integrity and compliance
Ensures alignment and coordination across all Director-led functional areas
Ensure compliance with all applicable regulatory and payer requirements to include CMS, Medicare, and Medicaid
Oversee audit readiness and response across all billing functions (RAC, MAC, payer audits)
Establishes internal controls to mitigate revenue leakage and compliance risk
Develops enterprise-wide payer engagement and denial management strategies
Analyzes trends and implements systemic corrective actions
Strengthens payer relationships and escalations for complex reimbursement issues
Establishes enterprise KPI frameworks and reporting structures across all billing domains
Utilizes data to drive performance improvement, resource allocations, and strategic decision-making
Provides visibility into revenue cycle performance at the executive level
Oversee the performance, integration, and scalability of revenue cycle systems
Partners with IT and Enterprise Applications to ensure systems support a centralized, multi-entity billing model
Drives automation and process efficiency across all revenue cycle functions
Leads a multi-functional revenue cycle organization through Director-level leadership
Establishes performance standards, accountability, and talent development strategies
Promotes a culture of servant leadership, collaboration, and continuous improvement