Vice President of Operations

Community Economic Defense Project•Denver, CO

4d•$110,000•Hybrid

About The Position

Reporting to the Chief People & Operations Officer, the Vice President of Operations will play a critical role in helping CEDP achieve its vision to provide efficiency. As the VP of Operations you will be responsible for a variety of significant activities including internal operations, office management & efficiency, and vendor management. You will be instrumental in ensuring consistent and effective internal processes and communications in order to strengthen CEDP’s programs and position the organization for continued success. You will lead and develop others to foster accountability and ensure operational outcomes support both sustainability and impact.

Requirements

At least 10 years of professional experience in a general management role, ideally in a rapidly evolving institution
Highly organized and ability to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions
A successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization
Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goals
A consummate team player with a flexible and creative approach
Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal and external stakeholders; high level of knowledge and understanding, especially as it relates to program replication, connecting programs to funding, creatively generating other resources, and building strategic partnerships
Personal qualities of integrity, credibility, and a commitment to CEDP’s mission

Responsibilities

Develop and implement operational strategies that support CEDP’s mission, growth, and long-term sustainability.
Build, refine, and oversee systems that ensure effective day-to-day operations across the organization.
Translate organizational priorities into clear operational plans, processes, and performance expectations.
Oversee all office operations, ensuring efficient workflows, strong internal coordination, and a well-functioning physical and administrative environment.
Ensure staff have the tools, systems, and resources needed to perform their roles effectively.
Lead organizational safety strategy, including protocols, training, and compliance practices that protect staff and clients.
Anticipate, assess, and mitigate operational risks across service environments.
Create and maintain systems to support staff working with clients experiencing trauma, including safety planning and escalation protocols.
Lead and develop an operations-focused team, including managers responsible for office operations and support functions.
Foster a culture of accountability, responsiveness, and operational excellence.
Coach leaders to effectively manage workflows, address challenges, and maintain high standards of service delivery.
Partner with program and senior leaders to align operations with service delivery needs.
Support implementation of new initiatives, ensuring operational readiness and sustainability.
Serve as a trusted advisor and problem solver on complex operational and organizational challenges.
Identify opportunities to improve efficiency, streamline processes, and strengthen organizational performance.
Lead continuous improvement efforts across systems, workflows, and service delivery models.
Use data and operational insights to inform decision-making and drive results.
Partner with Finance on budgeting, forecasting, and resource allocation related to operations.
Oversee operational aspects of vendor management, contracts, and administrative systems.
Ensure alignment between operational needs and financial planning.
Operate as both a strategic leader and a hands-on contributor, stepping in as needed to support daily operations.
Maintain close visibility into frontline challenges and ensure solutions are practical and responsive.