Vice President of Operations

Sodexo Careers•Oakland, CA

1d•Remote

About The Position

Sodexo's Healthcare segment is seeking a Vice President of Operations for business in the Western U.S. This role has full accountability for our client organization relationships which includes contracts, services, and locations. The Vice President of Operations is a trusted advisor central to the client partnership and key to delivering results that meet client needs. Accountability includes contract management, relationship management, operational results, and leading people. This role has direct accountability for operational excellence, achieved by delivering on our contractual obligations and our service commitments that are: Predictable, Reliable, and Repeatable. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

Strategic leadership experience with Integrated Facilities Management and Hospitality programs, as well as an understanding of the Healthcare business segment
Knowledge of latest trends and innovations in the contracted service industry to drive client value
Strong communication skills and ability to interact from frontline to C-suite
Business development skills to identify and successfully target growth opportunities
Financial and creative problem-solving acumen
Minimum Education Requirement - Bachelor's degree or related equivalent experience
Minimum Management Experience - 10 years managerial experience
Minimum Functional Experience - 10 years relevant functional experience

Responsibilities

Navigate the client organization through effective communication, influencing and persuading at all levels.
Own and drive the operational excellence commitment of Sodexo and client.
Utilize tools to drive and manage the middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes.
Deploy, embed, and ensure standardized processes that are predictable, reliable, and repeatable across the book of business.
Deliver predictable top and bottom-line results at the sites, focus on driving efficiency, and make difficult decisions.
Drive change and create a culture where change is embraced and operationalized.
Brings innovation to client organization through deployment of Sodexo programs and brand.
Optimize relationships to enhance customer service and fiscal stability of the business relationship.
Manage within the parameters of the contract to prevent scope creep and renegotiate the contract as appropriate for business growth opportunities.

Benefits

Comprehensive benefit package
Annual incentive plan
Vehicle allowance
Remote home office with travel opportunities
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience.
Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training.
Sodexo offers a comprehensive benefits package that may include:
Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.