Vice President of Operations

Revel Communities • Scottsdale, AZ

1d

About The Position

The Vice President of Operations reports to the COO and is responsible for leading the operational performance of assigned Revel Communities. This role provides strategic oversight and hands-on leadership to ensure strong financial results, consistent execution of brand standards, and an exceptional resident experience aligned with the Revel Culture Code. Partnering closely with Executive Directors and cross-functional teams, this leader drives performance, operational consistency, and continuous improvement across the portfolio.

This role is highly visible and field-oriented, requiring a leader who can balance strategy with execution while building strong relationships at the community level. The Vice President of Operations plays a key role in developing talent, strengthening accountability, and identifying opportunities to improve efficiency, elevate service delivery, and support growth. A successful Vice President of Operations brings a strong business and operational mindset, with the ability to assess performance, influence outcomes, and lead through others in a multi-site environment. This individual is equally comfortable navigating financial performance, team development, and day-to-day operational challenges, while reinforcing a culture of collaboration, recognition, and excellence.

Requirements

• Bachelor’s degree in a related field
• 10+ years of progressive leadership experience in operations, senior living, hospitality, or a related industry
• Proven experience managing multi-site operations, budgets, and financial performance
• Strong business acumen with the ability to translate data into actionable insights
• Demonstrated ability to lead through others, influence outcomes, and drive results
• Excellent communication, interpersonal, and presentation skills
• Strong organizational and problem-solving capabilities in a fast-paced environment
• Proficiency with business systems, including Microsoft Office and CRM platforms
• Ability to travel up to 70% based on business needs

Nice To Haves

• Strongly prefer candidate to be located in Phoenix metro area

Responsibilities

• Overseeing community financial performance, including budgeting, forecasting, and ongoing P&L management
• Analyzing operating results to identify trends, risks, and opportunities, and driving actions to improve performance
• Identifying and implementing operational efficiencies while maintaining high service standards
• Ensuring effective systems, processes, and controls are in place across communities
• Conducting regular community visits and compliance audits to ensure consistency and accountability
• Partnering with Executive Directors and department leaders to provide coaching, support, and recognition
• Collaborating with internal teams to support financial training, onboarding, and leadership development
• Supporting capital planning and leading key operational initiatives and projects
• Reviewing and guiding marketing strategies to drive occupancy and address census opportunities
• Recruiting, developing, and leading Executive Directors, while building a strong leadership pipeline
• Establishing and executing quarterly priorities aligned with organizational goals
• Ensuring effective onboarding, training, and development practices across communities
• Performing other duties as assigned

Benefits

• We offer a competitive total rewards package including performance bonuses, medical benefits, a 401k with match, vacation and sick time, complimentary guest suite privileges, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive