VICE PRESIDENT OF OPERATIONS

Compass Group USA Inc•New York, NY

38d•$185,000 - $210,000

About The Position

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary Working as the VP of Operations you will be responsible for ensuring that assigned business operations are efficient and effective. You will ensure that the proper management of resources, distribution of services to customers, and analyses of systems are conducted.

Requirements

12-15 years upscale food service experience, including 10 years at the management level and five to seven years' experience of multi-unit management
Experience in personnel management including hiring, supervision, evaluation and succession planning
Ability to multi-task as well as stay on task and concentrate with constant interruptions
Must be able to make business decisions based on financial reports and similar facts
Must be knowledgeable on HACCP controls along with proper storage and use of food
Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint
Must be able to read and interpret business records and statistical reports
Must be able to analyze and interpret policies established by administrators

Nice To Haves

Bachelor's degree is preferred, or equivalent professional experience
ServSafe or Department of Health certification a plus

Responsibilities

Meets commitment to results for all areas of responsibilities. Including but not limited to: Client Retention and Satisfaction, Financial Performance and Requirements, Regulatory Compliance, Purchasing Requirements, Culinary Programs and Standards, Human Resources Management, Retail and Marketing Programs
Directs business to achieve high performance as measured by the company scorecard
Successfully builds relationships at all levels of the organizations
Identifies client's needs
Communicates account progress and new Company programs to client
Conducts and/or monitors customer, client and associate satisfaction surveys
Visits clients and facilities regularly
Delivers the corporate communications and priorities to both the region team members and clients
Builds an effective and results achieving team within the region
Communicates effectively with all team members
Ensures that all direct reports take specific action to correct issues at client units that do not attain corporate levels of satisfaction
Develops and monitors realistic and accurate budget and forecasts.
Ensures that the Region is meeting financial performance and client forecasts
Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
Ensures that Operations Team members are performing their responsibilities effectively
Ensures that audits are conducted at all facilities including but not limited to: Financial and Contractual, Sanitation and Food Safety, and Human Resources Yearly audits