Vice President of HUB Operations
About The Position
As Vice President, Southwest Hub Operations, your goal is to build a service-minded organization where Team Members feel a sense of belonging and purpose, enjoy coming to work, and come together as a high-performing unit to achieve operational goals and objectives. You will provide vision, guidance, the necessary tools, feedback, and accountability to your assigned Team Members to ensure that they consistently meet/exceed performance expectations. This senior-level operations leadership role has full operational and P&L responsibility and accountability for their assigned location(s) and will be instrumental in shaping our success in a competitive, fast-paced environment.
Requirements
- 5+ years of aviation, airline or ground handling, management experience in an operation that is equivalent in size, scope, and responsibility.
- High school diploma/GED required; bachelor’s degree preferred
- Ability to work a flexible schedule that may include nights, weekends, and holidays
- Computer skills including word processing, spreadsheets, email, and ordering platforms
- Must be willing to relocate for promotion opportunities
- Interpersonal Skills: Ability to interact with individuals at all levels of the organization
- Communication: Effective written, spoken, and non-verbal communication
- Customer Service: Service-oriented mentality with a focus on exceeding expectations
- Professionalism: Maintain a positive and professional demeanor
- Decision Making: Ability to quickly make sound decisions and judgments
- Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
- Team Player: Willingness to provide support where needed to achieve outcomes
- Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
- Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Nice To Haves
- Experience working in an airport/aviation industry
- Proficiency in languages other than English, especially Spanish
Responsibilities
- Protect and support HHS Aviation standards for quality at all of the facilities across multiple regions
- Direct and organize budgetary performance to maintain costs and maximize profits
- Negotiate and implement contract renewals and addendums with costings that are consistent with company guidelines
- Manage job sites that have excessive worker’s compensation activity to create a safe work environment
- Champion new programs and initiatives to drive adoption at the account level
- Execute and implement startup processes for new accounts
- Set clear expectations and performance goals and drive compliance across multiple accounts
- Coach and mentor direct reports to drive success and create a pipeline of promotable leaders for future growth
- Foster positive relationships between HHS Aviation and partner facility administration
- Analyze data and make adjustments to meet facility, budget, and compliance goals
- Provide hands-on assistance as needed to support positive outcomes
Benefits
- Paid time off (vacation and sick)
- Medical, dental, and vision insurance
- 401(k) with employer match
- Employee Assistance Program (EAP)
- Career development and ongoing training
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
High school or GED
