Vice President of Field Operations - Latin America & Caribbean (Remote Opportunity)
About The Position
Hyatt Hotels Corporation is seeking a strategic and relationship-focused Vice President, Field Operations to lead a diverse portfolio across Latin America and the Caribbean. This role is at the intersection of performance leadership and brand stewardship, ensuring business hotels and resorts thrive financially while delivering authentic, culturally resonant guest experiences. You will play a pivotal role in strengthening owner relations, guiding multi-market teams, and adapting Hyatt's global standards to reflect the rich diversity of the region. This is your opportunity to influence growth, champion multicultural collaboration, and leave a lasting impact on one of the most dynamic regions in global hospitality. This position is central to Hyatt's commitment to delivering exceptional business and leisure experiences, while fostering strong owner partnerships and celebrating the multicultural spirit of Latin America and the Caribbean.
Requirements
- 15 years of operations leadership across hotels and/or resorts, including experience in multicultural markets
- Minimum of 5 years as a General Manager with a proven track record of success
- Demonstrated expertise in building and sustaining strong owner relationships.
Nice To Haves
- Bachelor's degree in hospitality, business, or a related field
- Multilingual fluency (Spanish and/or Portuguese) strongly preferred
- Prior experience leading teams across Latin America and the Caribbean
Responsibilities
- Hotel & Resort Performance Leadership: Set and monitor financial, operational, and guest experience targets. Partner with General Managers to identify opportunities, strengthen profitability, and drive market competitiveness.
- Owner Relations & Stakeholder Engagement: Build and sustain strong relationships with ownership groups, aligning on strategies, capital planning, and growth priorities. Serve as a trusted advisor and ensure transparent, collaborative communication that builds long-term partnerships.
- Multicultural Brand Stewardship: Ensure properties reflect Hyatt's standards while honoring local cultures and traditions. Guide leaders in creating experiences that resonate with diverse guests while safeguarding Hyatt's global reputation.
- Growth & Transitions: Lead the successful opening, rebranding, or transition of hotels and resorts, ensuring swift alignment with Hyatt expectations and owner objectives.
- Talent Development: Mentor and coach General Managers across multiple cultures, fostering leadership growth, succession readiness, and a robust pipeline of future Hyatt leaders.
- Strategic Capital Planning: Oversee the 10-year capital planning process, aligning investments with both performance outcomes and long-term brand strength.
Benefits
- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
- A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
- Paid Time Off, Medical, Dental, Vision, 401K with company match
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Industry
Accommodation
Number of Employees
5,001-10,000 employees
