Vice President 1, NorAm Operations - Corporate Services

Sodexo Careers•Seattle, WA

22h•Remote

About The Position

Sodexo is excited to announce a new leadership opportunity to support a high-tech client portfolio within corporate dining, providing chef-driven, sustainable, and locally sourced food to workplaces. This Vice President, Operations role will drive excellence, inspire performance, and elevate the client culinary workplace experience for various sites within the Seattle, WA & West Region of the US. The position reports directly to the Senior Vice President and is a virtual role with frequent travel. The ideal candidate will reside in Seattle, WA, with relocation assistance available. As a trusted advisor to this client, the VP will ensure full compliance with company policies, safety standards, and local regulations while advancing the mission of elevating the workplace experience. The role involves providing dedicated leadership and development for the team, backed by a strong background in the high-end culinary sector.

Requirements

Bachelor’s degree in Business, Hospitality or Culinary or equivalent experience
10+ years of progressive leadership experience in strategic operations, client solutions, and support services management, preferably in Corporate Dining, including multi-unit, support, or strategic leadership experience
Strong experience in building and maintaining C-suite client relationships, with a focus on solution-driven outcomes and business growth
Demonstrated success in driving change management initiatives and cultivating a culture of operational excellence, accountability, and continuous improvement
Strong financial acumen with experience managing budgets, optimizing resources, and ensuring financial sustainability in support service operations
Expertise in data analysis, leveraging detailed data to inform decision-making and operational improvements
Excellent communication, leadership, and interpersonal skills, with the ability to collaborate and influence at all levels of the organization

Nice To Haves

Master’s degree

Responsibilities

Client-centric and solution oriented; drives the deepening of exceptional relationships
Develops and executes strategic plan by implementing short and long-term goals that align with the agreed scope of service, mission, and values
Enhance brand reputation by delivering consistent hospitality excellence, culinary innovation, and service reliability
Identify opportunities to streamline processes, reduce costs, and enhance efficiency
Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals; provides monthly and quarterly updates to the client and Sodexo senior management
Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management; initiates action plans as necessary
Maintains a professional business relationship with the client by negotiating contracts and matters pertaining to account operations
Ensures implementation of the business plan for the client that establishes a rapport, promotes partnership, and fulfills the clients’ needs and expectations
Build, develop, and lead high-performing teams
Foster a collaborative and supportive work environment that empowers team members to excel
Provide mentorship and coaching to team members to enhance their skills and capabilities