Vice President 1, NorAm Operations - Corporate Services

Sodexo•Francisco, IN

1d•Remote

About The Position

Sodexo is seeking a Vice President, Operations to lead a high-tech client portfolio in corporate dining, focusing on chef-driven, sustainable, and locally sourced food experiences. This leadership role aims to drive excellence, inspire performance, and elevate the client culinary workplace experience within the San Francisco Bay area. The position reports directly to the Senior Vice President and is a virtual role requiring frequent travel. The ideal candidate should reside in the Bay Area of California, with relocation assistance available. As a trusted advisor, the Vice President will ensure full compliance with company policies, safety standards, and local regulations, while advancing Sodexo's mission of elevating the workplace experience. The role also involves providing dedicated leadership and development for the team, leveraging a strong background in the high-end culinary sector.

Requirements

Bachelor’s degree in Business, Hospitality or Culinary or equivalent experience.
10+ years of progressive leadership experience in strategic operations, client solutions, and support services management, preferably in Corporate Dining.
Strong experience in building and maintaining C-suite client relationships, with a focus on solution-driven outcomes and business growth.
Demonstrated success in driving change management initiatives and cultivating a culture of operational excellence, accountability, and continuous improvement.
Strong financial acumen with experience managing budgets, optimizing resources, and ensuring financial sustainability in support service operations.
Expertise in data analysis, leveraging detailed data to inform decision-making and operational improvements.
Excellent communication, leadership, and interpersonal skills, with the ability to collaborate and influence at all levels of the organization.
10 years of multi-unit, support, or strategic leadership experience.

Nice To Haves

Master’s degree in Business, Hospitality or Culinary.

Responsibilities

Client-centric and solution oriented; drives the deepening of exceptional relationships
Develops and executes strategic plan by implementing short and long-term goals that align with the agreed scope of service, mission, and values.
Enhance brand reputation by delivering consistent hospitality excellence, culinary innovation, and service reliability.
Identify opportunities to streamline processes, reduce costs, and enhance efficiency.
Reviews and analyzes financial statements and data, operating reports, budget variance reports, and other appropriate financial information to monitor attainment of financial goals; provides monthly and quarterly updates to the client and Sodexo senior management
Assesses financial risk and opportunities of the account and communicates results to the client and Sodexo senior management; initiates action plans as necessary
Maintains a professional business relationship with the client by negotiating contracts and matters pertaining to account operations
Ensures implementation of the business plan for the client that establishes a rapport, promotes partnership, and fulfills the clients’ needs and expectations
Build, develop, and lead high-performing teams.
Foster a collaborative and supportive work environment that empowers team members to excel.
Provide mentorship and coaching to team members to enhance their skills and capabilities.