Vice President, Lean Delivery Outcomes

Prudential Financial • Newark, NJ

7d • Hybrid

About The Position

We are building something bold—an enterprise capability that reimagines how work flows, how people engage, and how value is delivered at scale. The Vice President of Lean Delivery Outcomes is a senior enterprise leader within Prudential’s Enterprise Process Excellence (PEX) organization. This role owns the enterprise delivery system setting standards, governing outcomes, and ensuring disciplined, consistent execution across Prudential’s Global Technology & Operations (GT&O) ecosystem. You will lead a strategic function responsible for delivery excellence, outcome governance, and execution rigor, overseeing three critical teams: Lean Delivery Catalysts, Governance & Metrics, and SDLC (service delivery life cycle) & Methodology. Together, these teams ensure speed, accountability, quality, and measurable business outcomes across the enterprise. Why You’ll Love This Role Shape enterprise-wide delivery excellence, setting a new standard for performance, accountability, and value realization. Lead with purpose alongside passionate, high-impact teams committed to innovation and continuous improvement. See your impact clearly as strategy moves to execution and execution to realized business outcomes. Influence at scale by partnering with senior leaders across business, technology, and product organizations. Grow as an enterprise leader in a role that blends strategy, technology, and operational execution.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• Deep expertise in scaled agile, lean delivery, transformation, SDLC design, and performance measurement.
• Proven success establishing enterprise delivery standards, governance models, and metrics at scale.
• Proven business, financial, and analytical acumen, with the ability to translate delivery performance, metrics, and insights into meaningful business outcomes and value realization.
• Demonstrated ability to influence and partner with senior executives across business and technology.
• Strategic enterprise leader with the ability to translate vision into disciplined execution, demonstrated by a track record of delivering sustained, enterprise‑level change.
• Enterprise ownership mindset with accountability for outcomes, not activity.
• Ability to lead with focus, intensity, and operational discipline.
• Strong systems thinking integrating people, process, technology, and data.
• Clear, concise, and influential executive communication.
• Comfort leading through ambiguity, transformation, and change at scale.

Nice To Haves

• Experience in financial services or other highly regulated industries preferred.

Responsibilities

• Set and lead the enterprise strategy for delivery excellence, ensuring speed, precision, and accountability to business outcomes.
• Establish and govern enterprise delivery standards that balance speed, quality, risk, and scalability.
• Ensure delivery processes and standards are consistently adopted across business and technology teams.
• Provide senior leadership for Lean Delivery Catalysts, embedding scaled lean and agile practices across value streams.
• Drive execution consistency while enabling flexibility where it matters most.
• Own and evolve enterprise delivery metrics, dashboards, and scorecards with outcome-focused reporting.
• Integrate metrics and delivery insights to inform prioritization, investment decisions, and continuous improvement.
• Lead executive-level communications on delivery performance, trends, risks, and improvement opportunities.
• Define, govern, and continuously optimize SDLC standards across the enterprise.
• Leverage external perspectives, industry best practices, and emerging capabilities, including AI-enabled delivery, to continuously modernize delivery models and improve speed, quality, and outcomes.
• Partner with senior business, technology, and product leaders to operate a highly accountable delivery execution model.
• Influence across functions to drive enterprise-level change and sustained results.

Benefits

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 501-1,000 employees