Vice President of Hospitality

THE BARDSTOWN BOURBON COMPANY LLCBardstown, KY
37dOnsite

About The Position

We are looking for an enthusiastic Vice President of Hospitality to oversee our programs across our four homeplaces in Bardstown, Owensboro, and Louisville. The ideal candidate will have management experience in the various areas of our hospitality business – events, tours, culinary, bar, retail. This is a strategic leader who can maximize these operations in their central mission – create fans of the Bardstown Bourbon Company and Green River brands. The candidate must demonstrate strong leadership skills managing people as well as an understanding of P & L and annual budgets. A passion for hospitality and an exemplary work ethic are required.

Requirements

  • Previous hospitality management experience
  • Knowledge of and experience with POS and inventory systems
  • Strong verbal and written communication skills
  • Positive and social personality – enjoys meeting and entertaining people
  • Adept with Microsoft office products – Outlook, Word, Excel, and PowerPoint

Nice To Haves

  • Bachelor’s degree in business, hospitality, or related program highly desired
  • Master’s level education in business, hospitality, or related degree program a plus
  • Attitude of what’s next to expand our guests’ experiences, continuous improvement mentality

Responsibilities

  • Manage multiple Hospitality operations in multiple locations – Bardstown, KY; Owensboro, KY; and two tasting rooms in downtown Louisville.
  • Create synergy across various operations and leaders within one building and across facilities resulting in the best experience for our guests.
  • Drive a world-class hospitality organization with outstanding service and experiences for our visitors and customers
  • Build the BBCo and Green River brands through focused Hospitality experiences.
  • Directly lead restaurant, bar, event, retail, and tour managers. Evaluate managers and hire new management as needed.
  • Ensure that sales and execution of special events at each location meets annual revenue and profit goals.
  • Coordinate directly with Marketing team for brand decisions and to execute plans that deliver on established goals for annual visitors for tours, restaurant reservations, special events, and retail sales.
  • Manage the design and execution of the company’s satellite tasting room and retail outlets in Louisville.
  • Oversee monthly inventory in each Hospitality department.
  • Forecast annual budget and review P and L’s with Finance team, maximizing profitability while ensuring the best guest experience.
  • Work to assist VIP experiences to deliver best-in-class experiences for VIP customers and guests while also assisting in hospitality elements of barrel picks for our sales organization.
  • Approve all food, beverage, and event menus with an eye towards innovation and quality balanced against cost and profitability.
  • Grow in understanding of our distilling and bottling practices to be a credible representative of our business to our guests.
  • Build positive relationships with tour companies and bourbon clubs.
  • Maintain highest health standards and sanitation to ensure top ratings for all health inspections.
  • Understand trends in Hospitality to continually improve programs.
  • Routinely evaluate vendors and systems in use, make recommendation on changes and execute on implementations.
  • Must be willing to take the company-paid course and become certified Stave & Thief Executive Bourbon Steward.
  • Commitment for the Company’s ISO program including the quality and food safety of our products.
  • Other duties as assigned
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