Vice President, GTM Operations

HackerOneSeattle, WA
Remote

About The Position

Build the future of AI-native RevOps! HackerOne, a global leader in security solutions, is transforming into an AI-native, product-driven company — and our go-to-market engine must evolve accordingly. We are seeking a strategic and systems-oriented VP of Go-to-Market Operations to architect a modern, intelligence-powered revenue organization. This leader will oversee Revenue Operations, GTM Strategy, Commissions, Revenue Enablement, and GTM Systems. As a key member of the Revenue Leadership Team, you will be responsible for building an AI-first operating infrastructure that connects strategy to execution through data, automation, and predictive insight. You will move the organization from reactive reporting to real-time revenue intelligence — embedding AI into forecasting, territory design, pipeline management, and productivity optimization. The ideal candidate has designed systems that create durable operating leverage and scaled operations in high-growth SaaS or cybersecurity environments. This is not simply a process optimization role — it is a mandate to reimagine how revenue teams operate in an AI-native enterprise. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, MA; Seattle, WA; San Francisco Bay Area; Austin, TX; or Washington, DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work.

Requirements

  • 7+ years of experience in strategic and revenue operations, including 3+ years in senior leadership roles
  • Proven experience scaling GTM operations in high-growth SaaS or cybersecurity companies
  • Demonstrated success modernizing revenue tech stacks and embedding AI or advanced analytics into GTM workflows
  • Domain knowledge in revenue operations, GTM strategy, marketing operations, and incentive design
  • Strong financial acumen with experience in capacity modeling, forecasting, and IPO readiness
  • Exceptional analytical rigor with ability to translate complex data into strategic insight
  • Exceptional first-principles problem-solving
  • Executive presence and experience influencing C-level and Board stakeholders
  • Bachelor’s degree required; MBA or advanced degree preferred

Nice To Haves

  • Experience operating in AI-native or product-led growth environments
  • Experience building predictive revenue analytics and AI-enabled forecasting models
  • Experience leading global GTM teams across multiple regions
  • Experience preparing revenue infrastructure for IPO or public company scale

Responsibilities

  • Architect an AI-Native Revenue Operating Model
  • Design and implement a scalable, AI-enabled GTM operating framework that drives predictable growth and productivity.
  • Institutionalize AI-driven workflows across pipeline management, forecasting, territory planning, and customer lifecycle orchestration
  • Embed automation and intelligence into systems, dashboards, and daily operating rhythms
  • Establish global standards for data hygiene, tooling adoption, and workflow consistency
  • Build the infrastructure to enable a global enterprise focused revenue organization in a product value and data-centric motion
  • Strategic Leadership & Planning
  • Partner with Finance and Revenue leadership to drive long-range and annual planning, including quota design, territory alignment, capacity modeling, and incentive optimization
  • Translate corporate strategy into measurable GTM execution plans
  • Work with product leadership to drive the GTM operationalization of pricing and packaging to support evolving product strategy and optimize revenue performance
  • Design commission and incentive structures that reward value creation, product adoption, and long-term customer success
  • Align investments, headcount, and enablement resources to revenue efficiency targets
  • Revenue Intelligence & Predictive Analytics
  • Elevate Revenue Operations into a forward-looking intelligence engine:
  • Implement predictive forecasting models leveraging AI and advanced analytics
  • Build executive-level dashboards that connect pipeline health, win rates, sales velocity, CAC, LTV, and retention to strategic outcomes
  • Drive scenario planning and sensitivity modeling to inform strategic decisions
  • Establish leading indicators for growth, churn risk, and expansion opportunities
  • Institutionalize data-driven insights and decision-making across Sales, Customer Success, Channel, and Marketing
  • Operational Excellence & Systems Architecture
  • Own the GTM systems roadmap (CRM, marketing automation, analytics platforms, AI tooling)
  • Modernize and integrate revenue tech stack for scalability, interoperability, and automation
  • Optimize end-to-end revenue processes to reduce friction and increase productivity
  • Ensure operational readiness for strategic initiatives including new product launches, pricing changes, and international expansion
  • Drive operational rigor in forecasting cadence, QBRs, MBRs, and weekly revenue rhythms
  • Revenue Enablement & Productivity
  • Lead cross-functional enablement execution with Sales, PMM, and Product to align enablement initiatives with product strategy and market positioning
  • Institutionalize a data-informed enablement roadmap tied to measurable productivity outcomes
  • Ensure sales methodology and value-based selling frameworks are reinforced through analytics and coaching tools
  • Develop performance scorecards that empower frontline leaders with actionable insights

Benefits

  • Health (medical, vision, dental), life, and disability insurance
  • Equity stock options
  • Retirement plans
  • Paid public holidays and unlimited PTO
  • Paid maternity and parental leave
  • Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
  • Employee Assistance Program
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