Vice President, Enterprise Logistics

1-800-Flowers.com • Westerville, OH

2d

About The Position

At 1-800-FLOWERS.COM, Inc., we believe delivering smiles starts with delivering excellence. The Vice President, Logistics will lead our global logistics strategy and operations across all brands and business units — from imports and exports to domestic parcel and eCommerce fulfillment. This executive will drive end-to-end supply chain optimization, global transportation strategy, and cost efficiency initiatives that support business growth and customer satisfaction. The ideal candidate is a visionary logistics leader who can balance strategic planning with operational execution, leveraging data analytics, innovation, and strong partnerships to deliver world-class logistics performance.

Requirements

• Bachelor's degree required; advanced degree in Supply Chain, Logistics, or International Business preferred.
• 15+ years of progressive leadership experience in global logistics, transportation, and eCommerce operations (retail, consumer goods or omni-channel industry preferred).
• Proven expertise in global freight forwarding, steamship line negotiation, and parcel/eCommerce carrier management.
• Strong understanding of customs compliance, import/export regulations, and international logistics markets.
• Exceptional negotiation, financial acumen, and analytical skills.
• Advanced proficiency in MS Office (Excel, Power BI, Access, PowerPoint) and ERP systems (SAP preferred).
• Demonstrated ability to lead organizational change, leverage innovation, and deliver measurable improvements in cost, service, and efficiency.
• Excellent communication, influencing, and executive presentation skills.

Responsibilities

• Develop and execute a comprehensive logistics strategy that optimizes global transportation, import/export operations, and parcel/eCommerce logistics across North America and international markets.
• Partner cross-functionally with Sourcing, Manufacturing, Distribution, and Finance to ensure logistics supports overall business goals and customer experience.
• Drive long-term logistics planning and transformation initiatives, integrating digital tools, automation, and analytics to improve visibility, efficiency, and cost performance.
• Champion innovation and continuous improvement across the logistics organization.
• Lead the Import/Export teams managing product flow into the U.S., China and Canada (primarily from Asia, Europe and South America) and exports globally.
• Oversee carrier and freight forwarder negotiations, including steamship line contracts, drayage, air freight, and customs brokerage.
• Build and maintain global logistics partnerships that strengthen reliability, flexibility, and cost competitiveness.
• Ensure compliance with international trade regulations and customs requirements while maintaining timely and cost-effective product movement.
• Oversee all parcel and eCommerce logistics operations, including domestic and international parcel delivery, returns management, and customer fulfillment.
• Lead global parcel contract negotiations through RFPs, bid analysis, and volume forecasting.
• Manage performance of global parcel service providers, ensuring accountability to service-level standards.
• Develop dashboards and analytics to monitor carrier performance, cost trends, and delivery KPIs in real time.
• Drive process improvements in shipment visibility, exception management, and cost control.
• Create data-driven reporting and analytics to measure performance, identify trends, and guide decision-making.
• Maintain and report key performance indicators (KPIs) across freight, parcel, and distribution operations.
• Partner with Finance to manage import and logistics budgets, track cost savings, and report financial impact.
• Implement and maintain business systems, ERP integration, and digital tools to support a scalable, high-performing logistics function.
• Lead, mentor, and develop a high-performing global logistics team.
• Foster a culture of collaboration, accountability, and continuous learning across all logistics disciplines.
• Align the logistics organization around clear goals, metrics, and operational standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive