Vice President, Design Strategy

Fidelity Investments • Boston, MA

3d • Hybrid

About The Position

VP, Design Strategy The Role As a member of the UX Research and Product Design Strategy team , you will contribute to Fidelity's future growth using h uman-centered design to understand customers, generate new offerings and rapidly experiment with new ideas . Your work will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing /learning through prototype development and experiments . You will dig into challenging, ambiguous, human-centered problems that you might not immediately associate with the investment world, but are on the forefront of where finance, technology, work, health, and data intersect .

Requirements

• Bachelor's or Master's degree in design or business
• 10 + years of experience in Design Research / Design Strategy / Experience Strategy
• Background working on multiple projects at a product design or innovation firm.
• Ability to lead a multidisciplinary cross-disciplinary team through the human-centered design process , or lead specific workstreams within the effort
• Ability to n avigat e a complex organization and manag e stakeholder relationships
• A bility to design and execute qualitative research using a variety of methods based on project goals and timelines
• Synthesis expertise —ability to get to the so what, actionable insights, key frameworks, and opportunity areas from research so the whole team can move forward
• Ability to translate opportunities to ideas—g uiding the team through ideation , concept development, testing and iteration
• Excellent communication and presentation skills; experience presenting to senior leaders.

Nice To Haves

• e xperience working within a highly-regulated industry ( e.g. health care, financial services)

Responsibilities

• designing and conducting user research
• identifying insights and opportunity areas
• leading ideation
• testing /learning through prototype development and experiments

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees