Vice President, Client Processing I

BNY Mellon • Lake Mary, FL

135d • Hybrid

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Vice President, Client Processing I to join our team in Lake Mary, FL (4days in the office per week).
In this role, you’ll make an impact in the following ways:

Requirements

• Bachelor’s degree or the equivalent combination of education and experience is required.
• 7-10 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.

Nice To Haves

• Advanced/graduate degree preferred.

Responsibilities

• Provide complex analytics and reporting services, working to improve and automate Client Processing systems.
• Manage complex external client issues including ongoing client servicing for various programs, post-sales support, resolving operational issues, and product implementations.
• Allocate and coordinate work within a team or project as needed.
• Assist in communicating needs and issues with internal and external clients.
• Participate in innovative product development, product enhancement, and system testing to ensure products continue to accurately and efficiently process high value transactions.
• Solve complex problems using in-depth knowledge of system intricacies, applying ingenuity and creativity to common repeat problems and determining more permanent resolutions.
• Provide technical assistance and support to lower-level client processing roles.
• Supervise a small Client Processing team.
• Contribute to the achievement of team objectives.

Benefits

• BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
• We provide access to flexible global resources and tools for your life’s journey.
• Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level