Vice President, Account Management
About The Position
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. The Vice President, Issuer Account Management will set and drive the Account Management teams’ client retention and growth strategies that meet the Issuer and Broadridge strategic vision. He/She is responsible for multiple Issuer product offerings including accountability for client retention and growth through cross and upsell activities to existing clients. The team reporting to the VP is the key client interface to the primary client contact and the client team supporting or working with the key client contact. Expertise required includes extensive Broadridge, industry and product knowledge. In addition, the ideal candidate will excel at cross functional interaction with direct team members, as well as product, service, operations, and finance. Demonstrate leadership including reinforcing corporate strategy and goals, encouraging positive Broadridge first behavior, and discouraging negative behavior
Requirements
- Bachelor’s degree
- Must have market experience with Issuers and Capital Markets
- Extensive (10 years plus) sales management and selling experience required within a corporate environment
- Knowledgeable of the sales and buy cycle of clients
- Possesses and maintains requisite level of subject matter and industry expertise and knowledge
- An inspirational leader who casts a vision that everyone rallies around
- Change agent who fosters a connected environment and elevates team accountability, transparency, and collaboration to achieve productive sales results
- Reputable leadership in prioritizing and driving inclusivity among existing, new, and acquired staff
- Engages and develops team for optimal performance and to create a pipeline of “Ready for Next” talent
- Known for attracting and recruiting diverse talent with new skillsets, technical knowledge, and the ability to swiftly execute ideas and proposals
- Courage. The ability and willingness to undertake a difficult problem or challenge (e.g., renewals, retention, new products, etc.) and tackle the right way
- Professional presence. The ability and willingness to communicate, assimilate, and apply new job-related information in a timely manner
- Ability to travel 20% of the time
Responsibilities
- Lead, manage and coordinate Account Management team activities
- Drive Account Management team efforts to achieve renewal and retention targets
- Manage Account Management team cross sell and upsell efforts
- Monitor and drive Account Manager performance against targets
- Manage collaboration efforts of Account Management with the Account Executive and Specialist Leadership team
- Achieve overall account team quota – R&E products
- Achieve quota per product line – (R&E)
- Coach and monitor Account Managers to achieve renewal, retention, and cross sell and upsell targets – effort, attitude, activity, and productivity
- Plan and manage the hiring education and training of new Account Managers
- Build relationships internally (interlock) and externally to help foster growth
- Assist with indirect sales that support and contribute to organizational goals
- Share client feedback received with leader team
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
