Vice President 2, NorAm Operations - Universities

Sodexo•Jackson, MS

1d•Remote

About The Position

Sodexo has an exciting new opportunity for a Vice President 2, Operations - Campus, which will cover South Texas, Louisiana, and Mississippi. Reporting to the Chief Operating Officer, you will be responsible for the client retention and growth capabilities through Leadership Development, Client Partnerships and Operational Excellence. This is a remote position, and the selected candidate will live in the region. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

Exceptional client relations skills, strong strategic leadership, solid understanding of business diagnostics,
Strong financial acumen, talent management, strong communication and project management skills.
Experience in the Universities segment handling complex financial accounts as well as experience operating in a multi-cultural environment.
Have a strong professional drive and passion for the industry.
Minimum Education Requirement - Bachelor's degree or equivalent experienceMinimum Management Experience - 10 yearsMinimum Functional Experience - 10 years of multi-unit, support, or strategic leadership experience

Responsibilities

Achieving segment goals by providing the leadership, management, and oversight necessary to ensure that the business has the proper solutions, products, metrics, and talent in place to effectively grow the organization and meet/exceed defined revenue, profitability targets, and other KPIs.
Achieves exceptional client relations and ensures the facility’s product offerings/solutions align with client needs.
Contributing to the innovation of services to expand Sodexo’s Service Solutions for current and prospective clients.
Overseeing proposal development activities, including positioning, strategy development, customer negotiations, contract review, and pricing/costing.
Resolving client issues and concerns with agility and professionalism. Establishing organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into area strategies.
Balancing retention efforts at current clients with new business development opportunities and reallocating resources across the territory as needed to ensure operational excellence within all accounts.
Hiring, growing, and developing current and future talent. Providing positive and constructive feedback through coaching, mentoring, and counseling.
In collaboration with Sales and Brand Teams, designing and implementing Strategic Partnership programs for the area that create value for clients/prospects. Responsible for the area communication and marketing plans.
Establishing visibility and relevance for Sodexo in the area’s industry by preparing presentations to management groups, leadership groups, and boards to explain the company’s market position and initiatives. As a Change Champion, prepares the area’s culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper.