Vice President, Operations

RE/MAX•Boca Raton, FL

3d•$167,000 - $184,000

About The Position

Our mortgage processing software company, wemlo, is seeking a leader in the mortgage brokerage industry to serve as our executive-in-charge at wemlo headquarters in the Boca Raton Florida area. The wemlo VP of Operations will serve as a mortgage brokerage expert and represent our company in discussions with various stakeholders including customers, vendors, wholesale lenders, technology partners, and industry contacts. This individual will partner with technology and marketing departments to build, offer, and improve various revenue streams and solutions related to mortgage loan processing. You will be a leader of various groups and should be excited about growing high performance teams.

Requirements

Excellent analytical, problem-solving, and decision-making skills
Exceptional leadership and management skills
Effective communication and negotiation skills
Detail-oriented and persuasive
Bachelor's degree in Business Administration, Marketing, Finance, or related field; or, 10+ years of relevant job experience

Nice To Haves

Preference will be given to candidate with national mortgage operations in their background
A Master's degree is an advantage for this role

Responsibilities

Serve as a core member of the wemlo Leadership Team which evaluates, sets, and executes our highest-level business strategies
Guide the Director of Operations and Loan Processing Managers in the execution and iterative improvement of the best loan processing services in mortgage
Lead the Director of Business Development in the consistent presentation of our value propositions, the mortgage services we provide, and the software that powers our operation
Partner with marketing teams to develop strategies to improve the company's performance
Collaborate with technology teams to recommend and request software improvements, then manage the testing of solutions to ensure they've met your operational requirements
Oversee our companies' back office operations including customer billing and ongoing reporting
Nurture strong relationships with your customers and industry partners
Analyze market trends and customer needs to identify new business development opportunities
Propose plans and budgets for new projects and revenue streams
Serve as a mortgage brokerage expert and represent our company in discussions with various growth stakeholders including vendors, wholesale lenders, technology partners, and industry contacts
Provide prompt, warm, and memorable service with high levels of professional integrity