Veterinary Receptionist - Lady Lake, FL

Village Veterinarian • Lady Lake, FL

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About The Position

Village Veterinarian is Hiring a Veterinary Receptionist!
Are you passionate about animal care and love providing exceptional service to people? Village Veterinarian in Lady Lake, FL is seeking a warm, organized, and dedicated Part-time Veterinary Receptionist (Client Care Specialist) to join our compassionate team.
Our Veterinary Receptionists are the first friendly face our clients meet. This role supports smooth daily operations by providing excellent customer service, accurate record-keeping, and reliable administrative assistance to our healthcare team.
A supportive team that genuinely helps each other (no egos, no drama)
A workplace where being yourself isn’t just allowed—it’s encouraged
Opportunities to expand your skillset and take on more (if you want it)
Flexibility when life happens

Requirements

• Strong communication and customer service skills
• Highly organized with excellent attention to detail
• Ability to work independently and as part of a team
• Comfortable multitasking in a fast-paced environment
• Professional, compassionate, and calm under pressure

Nice To Haves

• Previous veterinary or medical reception experience preferred, but not required

Responsibilities

• Welcome clients and patients with warmth, empathy, and professionalism
• Manage check-ins, check-outs, client communications, and appointment scheduling
• Answer and triage phone calls, direct inquiries, and provide general service information
• Maintain accurate client/patient records, forms, and financial transactions
• Assist with patient admissions and discharges, including preparing documents and reviewing instructions with clients
• Handle payments, invoices, estimates, and basic cash-drawer reconciliation
• Support the flow of the practice by preparing and organizing medical files and maintaining a tidy reception area
• Communicate effectively with doctors and technicians
• Perform general clerical duties such as data entry, mailings, reminders, and filing
• Uphold our mission, values, and core behaviors of flexibility, patience, compassion, and authenticity

Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees