Veterinary Receptionist - Mechanicsburg, PA

Vetcor•Mechanicsburg, PA

13h•Onsite

About The Position

Lambs Gap Animal Hospital is a well-established, four-doctor general practice that has been providing comprehensive, quality care for companion animals and pocket pets in Mechanicsburg, PA, for over 30 years. They are currently hiring a full-time Veterinary Receptionist/Customer Service Specialist. This role is vital as the receptionists are the initial point of contact, supporting clients and patients by delivering excellent customer service and contributing to a fun-loving, family-oriented atmosphere.

Requirements

Outgoing and personable
Excellent customer service and communication skills (including written and oral)
Ability to multitask calmly and work as part of a team
Detail-oriented
Dependable
High work ethic and positive attitude
Prior customer service experience

Nice To Haves

Prior veterinary experience

Responsibilities

Answering telephones
Greeting clients
Explaining payment options and processing financial transactions
Preparation and maintenance of medical records
Client communication/education in animal care
Cleaning up after pets
Scheduling appointments

Benefits

Competitive pay
401(k) matching
Tuition support
Referral bonuses
Comprehensive medical, dental, and vision coverage
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
Generous PTO
Employee discounts on services and products
Quarterly team bonuses
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Flexible approach to compensation that will reflect your skillset and future performance
Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan (full-time only)
Free/discounted lab work for all employee pets
Pet food discount program
Professional development opportunities