Veterinary Receptionist - Mechanicsburg, PA

Lambs Gap Animal HospitalMechanicsburg, PA
Onsite

About The Position

Lambs Gap Animal Hospital is hiring a full-time Veterinary Receptionist. They are a well-established, four-doctor general practice that has been providing comprehensive, quality care for companion animals and pocket pets in Mechanicsburg, PA, for over 30 years. Veterinary Receptionists are considered the face of the practice and play an important part in supporting clients and patients by providing excellent customer service. The hospital is committed to diversity, equity, and inclusion, aiming to build an inclusive and equitable working and learning environment where employees feel a complete sense of belonging and are empowered to reach their highest potential.

Requirements

  • Outgoing and personable
  • Excellent customer service and communication skills (including written and oral)
  • Ability to multitask calmly and work as part of a team
  • Detail-oriented
  • Dependable
  • High work ethic and positive attitude
  • Prior customer service experience

Nice To Haves

  • Prior veterinary experience

Responsibilities

  • Answering telephones
  • Greeting clients
  • Explaining payment options and processing financial transactions
  • Preparation and maintenance of medical records
  • Client communication/education in animal care
  • Cleaning up after pets
  • Scheduling appointments

Benefits

  • Competitive pay
  • 401(k) matching
  • Tuition support
  • Referral bonuses
  • Comprehensive medical, dental, and vision coverage with supplemental options
  • Up to three weeks of paid parental leave
  • Generous PTO
  • Employee discounts
  • Quarterly team bonuses
  • Continuing education allowance
  • Uniform allowance
  • Six paid holidays
  • Employee Assistance Program
  • A flexible approach to compensation that will reflect your skillset and future performance
  • Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Professional development opportunities
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