Experienced Veterinary Customer Service Representative
About The Position
Monterey Animal Clinic is a well-established veterinary clinic located in the heart of Stuart, Florida. We are committed to providing the highest quality veterinary care for our clients' pets in a friendly and caring environment. Our team of experienced veterinarians and staff work together to ensure that each pet receives personalized attention and the best possible care. Job Description: We are seeking a highly motivated and enthusiastic individual to join our team as a Veterinary Customer Service Representative. As the first point of contact for our clients, you will be responsible for providing exceptional customer service and ensuring that our clients' pets receive the best possible care.
Requirements
- High school diploma or equivalent
- 1-2 years of experience in a customer service role, preferably in a veterinary clinic or animal-related field
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ability to work well in a fast-paced environment
- Passion for working with animals and their owners
- Basic knowledge of veterinary medical terminology and procedures
Responsibilities
- Greeting clients and their pets in a friendly and professional manner
- Scheduling appointments and answering phone calls
- Collecting and recording accurate client and pet information
- Communicating effectively with clients regarding their pets' health and treatment plans
- Assisting veterinarians and veterinary technicians as needed
- Maintaining a clean and organized front office and waiting area
Benefits
- We offer a competitive salary, comprehensive benefits package, and a supportive work environment that fosters professional growth and development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
