Veterinary Customer Service Representative
About The Position
🐾 Love animals? Low-key obsessed with great customer service? This one’s for you. We’re on the hunt for a friendly, organized, high-energy Customer Service Representative (CSR) to be the first vibe our clients and their pets experience when they walk through the door. If you’re a people person who thrives in a fast-paced environment and can keep things running smoothly (even when the lobby is buzzing), keep reading. ✨ The Role (aka front desk MVP) - Full Time As our CSR, you’ll be the go-to for all things client experience. You set the tone, keep the schedule on lock, and make sure every pet parent feels heard and cared for.
Requirements
- A genuine love for pets and people
- Strong communication and multitasking skills
- Positive, upbeat, and dependable energy
- Customer service experience required
- Ability to stay calm, cool, and collected in a fast-paced setting
Nice To Haves
- Veterinary or healthcare experience? Big bonus
Responsibilities
- Welcome clients and their pets with a warm, professional attitude
- Answer phones and respond to questions with confidence and care
- Schedule appointments and manage the clinic calendar like a pro
- Process payments and handle basic administrative tasks
- Keep the reception area clean, organized, and inviting
- Support the team to help the clinic run efficiently
Benefits
- Competitive pay + benefits
- Opportunities for growth and development
- A supportive, team-first work culture
- Daily serotonin boosts from adorable pets
- A role where you make a real difference for families and their furry besties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
