Veterinary Client Service Representative
About The Position
The Garden Grove Dog and Cat Hospital is looking for a full-time veterinary customer service representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in our office takes a special kind of person who is able to deal with both humans and animals alike. Applicants must have great communication skills, be friendly, outgoing, and have a true love for animals. The right candidate will have the following qualities: be energetic, positive, take initiative, team player, able to multi-task, punctual, accountable, willing to teach others and share ideas, excellent communication skills, professional and caring when dealing with patients/clients, and maintain a professional appearance and attitude.
Requirements
- Willing to work in a fast-paced environment while still maintaining exceptional attention to details, such as spelling, capitalization, correct phone numbers, etc.
Nice To Haves
- Previous veterinary experience or working as a receptionist
- Bilingual Spanish/English
Responsibilities
- Greeting clients
- Data entry
- Processing payments
- Reviewing treatment plans with clients
- Filling prescriptions
- Keeping the lobby and receptionist area clean
- Communicating with waiting clients
- Answering telephone calls
- Having a positive attitude
Benefits
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions.
- Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period
- Continuing education and development support through our library of free CE courses and paid time off to complete
- Scholarship opportunities and student loan support program
- and so much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
