Veterinary Client Service Representative

VCA Animal Hospitals•Chattanooga, TN

4d•$15•Onsite

About The Position

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.

Responsibilities

Greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and client communications
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e. heartworm prevention, housebreaking, and flea & tick control).
Hospital maintenance and ensuring that facility is neat and clean at all times—both inside and outside
Managing medical records, charts, reports and correspondence.

Benefits

Access to the people and resources of a large veterinary community
Growth & leadership opportunities
Career development programs and continuing education
Tuition support and scholarships for Veterinary Technology and other programs
Medical, dental & vision insurance
Generous hospital discounts and product discounts
Employer-paid life, long- and short-term disability insurance
Paid vacation, sick time, holiday pay
Paid parental leave
401(k)
Free mental health resources and wellness subscriptions (Headspace)
Opportunities to give back through strong Shelter partnerships and VCA Charities
Competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!