Veterans Resource Center Supervisor (USU)

California State University, Northridge • Northridge, CA

10h • $24 - $36 • Onsite

About The Position

ABOUT THE UNIVERSITY STUDENT UNION The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness. ABOUT THE UNIVERSITY One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond. POSITION SUMMARY: Under the guidance of the Manager, Veterans Resource Center (VRC), the Veterans Resource Center Supervisor is responsible for performing a wide variety of duties associated with assisting in ensuring the daily operation of the Veterans Resource Center and its programs and activities. Position encompasses a trainee level (Range A) and a fully developed working level (Range B). While the duties performed at both levels will be similar employees possessing little or no experience will be placed in Range A and will function, with closer supervision in a trainee capacity for six to twelve months (depending on job performance). Employees in Range B will be expected to perform with greater independence and under general supervision the full scope of duties encompassed in this job description.

Requirements

• Education: Equivalent to graduation from a four-year college or university with a bachelor’s degree in an applicable field.
• Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
• Experience Professional full-time experience is not required for consideration.
• General knowledge of student veteran needs and resources
• General knowledge of leadership development concepts
• Ability to instruct, train and supervise the work of student employees
• Ability to identify, research, and connect with relevant community resources
• General knowledge of and experience in program planning, implementation, and assessment
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Ability to work independently while managing multiple tasks and deadlines
• Ability to clearly express ideas and directions verbally and in writing, including attention to composition, punctuation, grammar, and spelling
• Knowledge of Microsoft Word, Excel, and Outlook, or other email systems
• General knowledge of effective public speaking and presentation techniques

Nice To Haves

• One year of professional-level experience in a job-related field preferably working in a cultural center and/or college union, student activities, or student development.
• Supervision experience
• Experience working with veterans
• Experience supervising student employees and/or volunteers

Responsibilities

• Train, and supervise the work of part-time student assistant employees, including monitoring performance; generating performance evaluations; and administering disciplinary action as needed
• Supervise day-to-day operation of the Veterans Resource Center including customer service, facility maintenance and technological support
• Plan, contract, coordinate, implement, and evaluate Veteran Resource Center weekly, monthly, and annual events
• Perform various administrative assignments including but not limited to scheduling student assistants and monitoring student employee time cards
• Meet with veteran students to assess concerns, provide resources, and advocate as needed
• Assist with student veteran needs assessments and reports
• Assist with the creation and oversight of content development for informational brochures, newsletters, social media posts, webpages, press releases, posters/fliers, and other marketing materials
• Assist with guest feedback, center data reports, marketing requests, and Veterans Resource Center communication
• Assist with facilitating educational trainings for campus community including faculty, staff and students on topics related to military culture and supporting student veterans
• Participate in University Student Union staff meetings, activities, training and development programs, and professional development activities
• Perform other related duties as assigned.

Benefits

• The USU offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level