Veterans Resource Center Supervisor (USU)

CSU Careers•Northridge, CA

17h•$24•Onsite

About The Position

Under the guidance of the Manager, Veterans Resource Center (VRC), the Veterans Resource Center Supervisor is responsible for performing a wide variety of duties associated with assisting in ensuring the daily operation of the Veterans Resource Center and its programs and activities. Position encompasses a trainee level (Range A) and a fully developed working level (Range B). While the duties performed at both levels will be similar employees possessing little or no experience will be placed in Range A and will function, with closer supervision in a trainee capacity for six to twelve months (depending on job performance). Employees in Range B will be expected to perform with greater independence and under general supervision the full scope of duties encompassed in this job description.

Requirements

Education: Equivalent to graduation from a four-year college or university with a bachelor’s degree in an applicable field.
Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.
Experience Professional full-time experience is not required for consideration.
General knowledge of student veteran needs and resources
General knowledge of leadership development concepts
Ability to instruct, train and supervise the work of student employees
Ability to identify, research, and connect with relevant community resources
General knowledge of and experience in program planning, implementation, and assessment
Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
Ability to work independently while managing multiple tasks and deadlines
Ability to clearly express ideas and directions verbally and in writing, including attention to composition, punctuation, grammar, and spelling
Knowledge of Microsoft Word, Excel, and Outlook, or other email systems
General knowledge of effective public speaking and presentation techniques

Nice To Haves

One year of professional-level experience in a job-related field preferably working in a cultural center and/or college union, student activities, or student development.
Supervision experience
Experience working with veterans
Experience supervising student employees and/or volunteers

Responsibilities

Train, and supervise the work of part-time student assistant employees, including monitoring performance; generating performance evaluations; and administering disciplinary action as needed
Supervise day-to-day operation of the Veterans Resource Center including customer service, facility maintenance and technological support
Plan, contract, coordinate, implement, and evaluate Veteran Resource Center weekly, monthly, and annual events
Perform various administrative assignments including but not limited to scheduling student assistants and monitoring student employee time cards
Meet with veteran students to assess concerns, provide resources, and advocate as needed
Assist with student veteran needs assessments and reports
Assist with the creation and oversight of content development for informational brochures, newsletters, social media posts, webpages, press releases, posters/fliers, and other marketing materials
Assist with guest feedback, center data reports, marketing requests, and Veterans Resource Center communication
Assist with facilitating educational trainings for campus community including faculty, staff and students on topics related to military culture and supporting student veterans
Participate in University Student Union staff meetings, activities, training and development programs, and professional development activities
Perform other related duties as assigned.