Veterans Housing Case Manager - GDP Program

TRANSITION PROJECTS INC•Portland, OR

1d•Hybrid

About The Position

This position focuses on housing placement and sustainability, participant engagement and socialization within the community, to prepare participants for self-sufficiency post subsidy. The ideal candidate will possess creative problem-solving skills, be highly engaging and organized, and have strong motivational skills to help participants achieve their housing stability goals. The Transition Projects Case Management program encompasses three distinct areas of participant service: Access, Housing, and Retention. Case Managers are expected to perform duties across these functions, with priorities adjusted as needed. Work may occur at various service sites or off-premises.

Requirements

Passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.
Bachelor's Degree in a related field OR 2 years of experience in social services.
Demonstrated ability to interact with other agencies in developing and providing services to participants; including ability to advocate on behalf of participants for services with other agencies.
Demonstrated knowledge of chemical dependency and mental health issues and appropriate treatment resources.
Ability to identify and work effectively with property and building managers, developing positive long-term relationships.
Ability to provide mediation between agencies, participants, and property and building managers.
Up-to-date familiarity of community resources and services available to assist the homeless.
Demonstrated knowledge of domestic violence and sexual assault issues and resources.
Demonstrated knowledge of services available to assist the homeless.
Demonstrated knowledge of services available to assist veterans.
Demonstrated ability to work as part of a team in the delivery of services to participants.
Computer literacy.
Demonstrated ability to use word processing, database, spreadsheet, e-mail, and Internet programs.
Demonstrated ability to maintain accurate and comprehensive participant files.
Demonstrated ability to prepare accurate and comprehensive statistical and narrative reports.
Valid driver’s license, liability insurability and possession of reliable transportation, or otherwise capable of responsive off-premises mobility.

Nice To Haves

Bilingual English/Spanish preferred.
Applicants who are themselves veterans will receive priority consideration.

Responsibilities

Assist in the development and implementation of individual goals and objectives to attain stability, housing and ultimately maintain self-sufficiency.
Address barriers to individual goals and objectives including (but not limited to) - mental health, substance use, income development, tenant education, socialization, basic needs.
Identify, locate and coordinate delivery of services for participants.
Meet with participants as needed to provide and coordinate delivery of services.
Coordinate with agency staff to provide consistent quality and comprehensive services to participants.
Develop and maintain relations with community resources to assure service availability to participants.
Create and maintain relationships and resource knowledge specific to the population served.
Coordinate housing placement and retention services.
Conduct home visits (this duty requires the ability to operate the agency automobile).
Attend staff meetings, case management meetings and partner meetings as assigned.
Maintain accurate, updated and comprehensive participant files.
Maintain accurate and updated documentation of services in HMIS.
Adhere to allocated budgetary guidelines.
Provide monthly Case Management Reports as requested.
Facilitate groups such as Retention, Men’s and Women’s Engagement, etc.
Follow Case Management Best Practices.
Other duties as assigned.
Acquire First Aid/CPR/AED certification within 30 days of hire and be retested biannually thereafter throughout employment.
Complete Bloodborne Pathogens and Narcan Training within 30 days of hire and be retested annually thereafter throughout employment.
Demonstrate reliability by being present for work as scheduled, arriving and leaving on time and taking breaks in expected time frames.
Interact effectively with persons of diverse ethnic backgrounds, religious views, cultural backgrounds, and sexual orientations and treat each individual with respect and dignity.
Attend agency and program staff meetings.