Veteran Student Services Associate

Johnson and Wales University • Providence, RI

57d • $24 - $25

About The Position

Maintains student records to reflect academic changes and oversees the administration of federal veteran education benefits for eligible students Diversity & Inclusion Embracing diversity for a richly inclusive community is a Guiding Principle at JWU. Our students, faculty and staff have varied backgrounds, experiences and perspectives that unite us as one community and contribute to our success. We are committed to enhancing the diversity of our workforce teams and we encourage individuals from underrepresented groups to apply. Johnson & Wales University is an equal opportunity employer. The university does not illegally discriminate on the basis of any protected class. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, familial status, gender or gender identity, genetic information, military service, national origin, pregnancy and related conditions, race, religion, sex, veteran status, or any other basis prohibited by law.

Requirements

• Minimum of a bachelor's degree
• Experience working in higher education (registrar's office / student services) or other related experience

Nice To Haves

• Bachelor's degree in education, business or a related field of study
• Knowledge of the following software systems: Ellucian Banner, Perceptive Document Imaging, AdAstra Schedule and/or DegreeWorks

Responsibilities

• Serves as primary point of contact for students eligible to receive veteran benefits; communicates relevant information; and serves as veteran certifying official
• Evaluates the requirements for receipt of veterans benefits and analyzes and monitors enrollment and academic records for each veteran or eligible student; submits re-certification forms to applicable offices, as needed
• Assists students with registration and monitors course work compliance with applicable federal, state and local requirements for financial compensation
• Maintains tuition and fees in federal veteran office database for each student receiving benefits
• Serves as a liaison with internal offices on campus and external agencies in regards to services available to veteran's students and families
• Processes various academic services records including transcripts, enrollment verifications, grade changes and other pertinent records
• Runs end-user reports to facilitate department functions
• Participates in a rotation schedule to staff the first point of service area (e.g. front desk) for visitors and callers
• Performs other duties as assigned

Benefits

• health, dental, and vision insurance
• life insurance
• long-term disability insurance
• paid holidays
• sick time
• vacation time
• a 401(k) retirement savings plan
• health care and dependent care flexible spending accounts (FSA)
• educational assistance benefits
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees