Veteran Service Assistant

U.S.VETS • Long Beach, CA

1d • Onsite

About The Position

U.S.VETS is the leading nonprofit working to end veteran homelessness. The Veteran Service Assistant is a frontline role essential to providing daily support and ensuring a safe, respectful, and structured living environment for the veterans served by the organization. This role requires someone calm under pressure, compassionate, and committed to safety, who wants to make a difference in the lives of veterans.

Requirements

• High School Diploma or equivalent required.
• Strong interpersonal and communication skills.
• Ability to remain composed in high-stress situations and apply sound judgment.
• Commitment to fostering a safe, sober, and respectful environment.
• Basic computer literacy.
• Valid driver’s license required and must be able to meet company auto insurance standards for eligibility.

Nice To Haves

• Experience working with veterans, individuals in recovery, or similar populations preferred.

Responsibilities

• Deliver daily essential services such as meals, hygiene supplies, and shelter with dignity and care.
• Support veterans with their needs, concerns, and transitions—including move-ins and move-outs—while maintaining a client-first approach.
• Respond to and help prevent verbal and physical altercations; document incidents and report to site leadership promptly.
• Implement and uphold all safety protocols, including bed checks, emergency response actions, and room inspections to ensure a clean and hazard-free facility.
• Work closely with clinical and residential staff to maintain a therapeutic and supportive environment.
• Assist with facility cleanliness, maintenance, inventory supply needs, and preparation for inspections.
• Maintain logs, reports, and documentation of services, safety checks, and client interactions.

Benefits

• Be a part of a mission-driven team dedicated to helping those who served our country.
• Gain meaningful experience in residential services, case coordination, and veteran care.
• Access opportunities for growth, training, and impact in the nonprofit sector.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees