Venue Operations Coordinator

Texas Rangers•Arlington, TX

47d•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Texas Rangers are looking for a Venue Operations Coordinator to join our team! The Venue Operations Coordinator will provide support to Venue Operations for MLB baseball and other events held at both Globe Life Field and Choctaw Stadium. The individual will work in partnership with the Security and Guest Services departments and collaborate with other internal departments and third-party vendors as needed. Duties include, but not limited to, administrative tasks, venue setup/reset, credentialing, security investigations, and other assignments as needed. The Venue Operations Coordinator should be prepared to work occasional nights, weekends and holidays as needed.

Requirements

Must be well organized and possess excellent customer service and communication skills.
Must possess excellent problem solving skills and the ability to think strategically and efficiently when faced with on-site issues at stressful times.

Nice To Haves

4 year degree in Business, Hospitality, Communication, Sports Management or related field of study – may be substituted for work experience.
Minimum of 2 years’ experience in a venue operations role and/or supervising staff at a similar facility.
Efficient in Microsoft Office, Outlook, Word, Excel, PowerPoint and other computer software skills.
Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels, both internally and externally.
Ability to multi-task at a high level of detail across multiple projects.
Able to work well within a team environment, offering assistance and support to team members whenever necessary.

Responsibilities

Assists with training and troubleshooting of our operations management software (24/7 software).
Serves as the Point of Contact for events at Globe Life Field and Choctaw Stadium, as needed.
Provide assistance during the development, strategic planning, and physical setup of Globe Life Field and Choctaw Stadium for all types of events.
Assists with post-event accounts payable reconciliation to ensure correct allocation of costs incurred.
Coordinates and prepares documents for internal meetings.
Coordinates with third party vendors on stand-by services needed for major events, including scheduling and post-event analysis.
Assists with data collection and analyzing of different metrics related to Venue Operations, Guest Services, and Security.
Creates ad-hoc informational materials, analytical reports and presentations for pre-event and post-event meetings.
Assists in property management during acquisitions of buildings and land.
Maintain a professional working relationship with upper management, all departments and staff, vendors and guests.
Must be well organized and possess excellent customer service and communication skills.
Must possess excellent problem solving skills and the ability to think strategically and efficiently when faced with on-site issues at stressful times.
Other duties as assigned.